Failed to install the app

Discussions about RaZberry - Z-Wave board for Raspberry computer
Michael S
Posts: 14
Joined: 26 Jan 2020 15:12

Failed to install the app

Post by Michael S »

Hello,

I get this message if I want to install any ofre the Server Apps on my Razberry running 3.0.4
Wwould like to add apps like Fritzbox, Wunderstation or IFTTT.
What wents wrong?

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PoltoS
Posts: 5824
Joined: 26 Jan 2011 19:36

Re: Failed to install the app

Post by PoltoS »

Please check logs. Also make sure the libcurl and libssl are there.

You can run Z-Way from terminal and see first 10 lines of output to see libraries errors

Michael S
Posts: 14
Joined: 26 Jan 2020 15:12

Re: Failed to install the app

Post by Michael S »

Thank your for your answer.
Could you please help me how to check the Logs and how to check the Libs.

kofko
Posts: 2
Joined: 24 Jan 2020 23:55

Re: Failed to install the app

Post by kofko »

Hi,

I may have similar issue with Z-Way version 3.0.4.
I installed Raspbian Buster to new SD card and then I installed newest Z-way to it. After first login I restored backup from older Stretch setup which had already updated z-way to 3.0.4. I got same error when trying to install apps and neither UI icons cannot be downloaded. I tried reset to factory defaults, but it didin't have any effect.
Then I changed Stretch SD card back and tested app intallation but same problem occured.
My setup has Raspberry Pi 3B+ with Razberry.

Converseallstar95
Posts: 6
Joined: 18 Jan 2020 20:51

Re: Failed to install the app

Post by Converseallstar95 »

Same issue with Z-way img, on 3.0.4, cannot update any apps "Failed to update the app"

Brekne
Posts: 24
Joined: 09 Aug 2017 16:52

Re: Failed to install the app

Post by Brekne »

I have the same issue. Failed to update the app

shemigon
Posts: 2
Joined: 16 Oct 2017 07:49

Re: Failed to install the app

Post by shemigon »

Same issue with the apps and icons. Thought it could have had to deal with permissions, gave write permissions to all but to no avail. Checked the traffic, the libs, logs, nothings. Seems to be an internal problem.

aidem74
Posts: 11
Joined: 30 Nov 2017 07:41

Re: Failed to install the app

Post by aidem74 »

Same issue here on a clean install. Can't install any apps.

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PoltoS
Posts: 5824
Joined: 26 Jan 2011 19:36

Re: Failed to install the app

Post by PoltoS »

There is a bug in 3.0.4 with SSL and HTTPS.

You can install a fix from the terminal using:
cd /tmp && wget https://storage.z-wave.me/z-way-server/ ... _armhf.deb && sudo dpkg -i z-way-3.0.4-33-gfb22f31_armhf.deb

This will be part of the next release. Apologize for the inconvenience

kofko
Posts: 2
Joined: 24 Jan 2020 23:55

Re: Failed to install the app

Post by kofko »

Thank you for support. This fix seem to work and I was able to install apps. I restored my backup again and I got working apps directly.

Does this bug cause missing local icons after fresh install? I think they are thone "New Smarthome-UI - Icons", which package is greyed and marked as installed. I attached screenshot.
Is it possible somehow to reload them?
Attachments
Z-way 3.0.4 missing icons.png
Z-way 3.0.4 missing icons.png (38.79 KiB) Viewed 4772 times

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