Firmware upgrade brick?

Discussions about RaZberry - Z-Wave board for Raspberry computer
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MrRusch
Posts: 25
Joined: 23 Jul 2019 09:11

Firmware upgrade brick?

Post by MrRusch »

I listened to recorded webinar today, used the token to find upgrade and proceeded assuming that my device ZMEERAZ2 Rev.2.1 would be fine as I purchased it relatively recently.

However, after upgrading firmware the device seems to be completely dead.

z-way-server.log (attached) shows the process seemingly succeeding, ordering a soft reset and terminating the z-wave binding,

Code: Select all

[2020-05-19 21:45:39.722] [I] [zway] Removing job: Soft reset
[2020-05-19 21:45:39.733] [D] [zway] Worker thread exit point
[2020-05-19 21:45:39.734] [D] [zway] Worker thread successfully finished
[2020-05-19 21:45:39.734] [I] [core] Terminating Z-Wave binding
..only to realize it cant find it again,

Code: Select all

[2020-05-19 21:45:41.873] [C] [zway] data access without a lock
[2020-05-19 21:45:41.873] [C] [zway] data access without a lock
[2020-05-19 21:45:41.873] [E] [zway] Node 15:0 CC Security: No controller device found
[2020-05-19 21:45:42.003] [I] [core] Trying to restart Z-Wave binding (zway) in 10 seconds
..ending finally with,

Code: Select all

[2020-05-19 21:46:34.996] [D] [zway] Opened device: /dev/ttyAMA0
[2020-05-19 21:46:34.996] [D] [zway] Worker thread successfully created
[2020-05-19 21:46:34.996] [D] [zway] Worker thread entry point
[2020-05-19 21:46:34.996] [I] [zway] Adding job: Get controller info and supported function classes
[2020-05-19 21:46:35.006] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2020-05-19 21:46:35.208] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2020-05-19 21:46:35.208] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2020-05-19 21:46:35.410] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2020-05-19 21:46:35.410] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2020-05-19 21:46:35.612] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2020-05-19 21:46:35.612] [W] [zway] Job 0x07 (Get controller info and supported function classes) dropped: too many resends
[2020-05-19 21:46:35.612] [D] [zway] Job 0x07 (Get controller info and supported function classes): fail
[2020-05-19 21:46:35.612] [C] [zway] Get Serial API Capabilities returned zero.
[2020-05-19 21:46:35.613] [I] [zway] Removing job: Get controller info and supported function classes
[2020-05-19 21:46:35.623] [D] [zway] Worker thread exit point
[2020-05-19 21:46:35.623] [D] [zway] Worker thread successfully finished
[2020-05-19 21:46:35.634] [I] [zway] SaveData will not save data since it wasn't loaded. This is to prevent data loss.
[2020-05-19 21:46:35.649] [I] [core] Error: Bad data - communication failed
[2020-05-19 21:46:35.651] [I] [core] Tried 5 times without success. Stopping tries.
[2020-05-19 21:46:35.656] [I] [core] Notification: critical (z-wave): Cannot start Z-Wave binding: Error: Bad data - communication failed
ZMESerialUpdater just keeps ticking away with (-->) apparently unable to open the port.

I have done multiple complete power cycles of RPI and am stuck.

Any ideas?
Attachments
upgrade.rar
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MrRusch
Posts: 25
Joined: 23 Jul 2019 09:11

Re: Firmware upgrade brick?

Post by MrRusch »

This seems to be a perfect duplicate,
https://forum.z-wave.me/viewtopic.php?f ... ro.#p84723
My leds seem pretty strong, not sure what it used to look like.
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1365-1024.jpg
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micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Firmware upgrade brick?

Post by micky1500 »

Think you answered your own question.
I'm sure Serguei said the blue ones were suspect in the Webinar (bad manufacture batch - fails upgrade).
https://forum.z-wave.me/viewtopic.php?f ... lue#p81821

Maybe Poltos will give some advice.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Firmware upgrade brick?

Post by PoltoS »

Correct, blue boards are affected by this issue. If both LEDs lid faintly, it is dead. Please swap it in your shop for free.
MrRusch
Posts: 25
Joined: 23 Jul 2019 09:11

Re: Firmware upgrade brick?

Post by MrRusch »

OK, will do.
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