Zway control IOS14.2 very very slow loading \stuck

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OneWorld
Posts: 18
Joined: 13 Dec 2017 20:48

Zway control IOS14.2 very very slow loading \stuck

Post by OneWorld »

Hi,

I try to use Zway control app on IOS14.2
razberry 3.1.1
zwave.me board

most of the I need to wait 5 or 10 min with the "please wait while the data load"
sometimes it`s stuck forever,
I tried to "update assets"

same results ...

any ideas ?
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PoltoS
Posts: 6106
Joined: 26 Jan 2011 19:36

Re: Zway control IOS14.2 very very slow loading \stuck

Post by PoltoS »

Could you send a screencast on zway@z-wave.me? Or better log file:
- go in profiles, press +
- tap 5 times in OR word to activate the logging
- to back and enter in your profile
- wait for the problem to reproduce. 30 seconds of loading is enough
- go back and tap again 5 times on OR to stop logging and send the log file (if it is too big, use some files hating service to send us the link)

Thanks for helping us make it better
OneWorld
Posts: 18
Joined: 13 Dec 2017 20:48

Re: Zway control IOS14.2 very very slow loading \stuck

Post by OneWorld »

ops again
until now I use the z-way apps and not the zwaveme apps
checking again ...
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