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Zway control IOS14.2 very very slow loading \stuck

Posted: 26 Nov 2020 22:43
by OneWorld
Hi,

I try to use Zway control app on IOS14.2
razberry 3.1.1
zwave.me board

most of the I need to wait 5 or 10 min with the "please wait while the data load"
sometimes it`s stuck forever,
I tried to "update assets"

same results ...

any ideas ?

Re: Zway control IOS14.2 very very slow loading \stuck

Posted: 28 Nov 2020 07:08
by PoltoS
Could you send a screencast on zway@z-wave.me? Or better log file:
- go in profiles, press +
- tap 5 times in OR word to activate the logging
- to back and enter in your profile
- wait for the problem to reproduce. 30 seconds of loading is enough
- go back and tap again 5 times on OR to stop logging and send the log file (if it is too big, use some files hating service to send us the link)

Thanks for helping us make it better

Re: Zway control IOS14.2 very very slow loading \stuck

Posted: 28 Nov 2020 12:15
by OneWorld
ops again
until now I use the z-way apps and not the zwaveme apps
checking again ...