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Razberry board stuck with both leds always on

Posted: 17 Apr 2021 15:35
by arpanetitaliasrl
After shutting down the raspi and cutting off the power, I removed the razberry board in order to make some maintenance on the raspi.
I inserted it again and power on, now it seems to be stuck and both leds are on. Obviously zwave software cannot start binding.
What can I doto fix it?And how it could happen?

Image

Re: Razberry board stuck with both leds always on

Posted: 18 Apr 2021 02:38
by PoltoS
If they are faint, the firmware is not starting (very unlikely unless you also updated the chip firmware during this maintenance). If they are bright, this means memory fault. FLASH memory have to be replaced. Of course it will clear your installation, but you can restore it back from the backup, so don't worry (make sure now to backup your /opt/z-way-server folder to make sure you have a backup!)

Re: Razberry board stuck with both leds always on

Posted: 18 Apr 2021 03:30
by arpanetitaliasrl
Thank you so much Ser!
Sorry for my ignorance, how can I flash memory?
Yes, I made a backup of files /opt/z-way-server and both backups from smarthome UI and expert UI. Do I need to restore them also?

Re: Razberry board stuck with both leds always on

Posted: 19 Apr 2021 01:32
by PoltoS
The FLASH memory should be replaces (re-soldered). Then the backup should be restored on the board. You can either send it for replacement under warranty or do it yourself.

Re: Razberry board stuck with both leds always on

Posted: 19 Apr 2021 16:07
by arpanetitaliasrl
sorry for ignorance, flash memory is the main central chip on the board? Named zm5101a-cme3r?

Re: Razberry board stuck with both leds always on

Posted: 20 Apr 2021 04:16
by PoltoS
no, it is the smaller one. it can be Atmel or Micron. As I remember, in your case it is M25PE40 https://media-www.micron.com/-/media/cl ... d608c1f0cc

Re: Razberry board stuck with both leds always on

Posted: 23 Apr 2021 13:50
by arpanetitaliasrl
thanks. If I choose to replace the razberry board, is there a way to restore previous devices associations?
At the moment I have to reset every device before linking them to new razberry board.
But I have both .zab and .zbk files, can I use them to restore previous devices?

Thanks

Re: Razberry board stuck with both leds always on

Posted: 23 Apr 2021 19:36
by enbemokel
PoltoS wrote:
18 Apr 2021 02:38
If they are faint, the firmware is not starting (very unlikely unless you also updated the chip firmware during this maintenance). If they are bright, this means memory fault. FLASH memory have to be replaced. Of course it will clear your installation, but you can restore it back from the backup, so don't worry (make sure now to backup your /opt/z-way-server folder to make sure you have a backup!)

Re: Razberry board stuck with both leds always on

Posted: 24 Apr 2021 14:57
by arpanetitaliasrl
enbemokel wrote:
23 Apr 2021 19:36
PoltoS wrote:
18 Apr 2021 02:38
If they are faint, the firmware is not starting (very unlikely unless you also updated the chip firmware during this maintenance). If they are bright, this means memory fault. FLASH memory have to be replaced. Of course it will clear your installation, but you can restore it back from the backup, so don't worry (make sure now to backup your /opt/z-way-server folder to make sure you have a backup!)
@enbemokel
Your reply has NO SENSE, you make SPAM
I asked a different thing.
What file should be restored between .zab and .zbk files?!
I've already knew to backup all /opt/z-way-server/ folder!

Re: Razberry board stuck with both leds always on

Posted: 24 Apr 2021 22:30
by micky1500
The .Zab backup should restore your system.
include. Restore Z-Wave Network !
If it looks wrong, then restore your .zbk backup.
I have replaced the board and everything works after I restored my backup.