forum

Posted: **12 Aug 2022 18:04**

A restart doesn't always work with Firmware updates !
Try a power Cycle.
A safe shutdown is preferred.
sudo /etc/init.d/z-way-server stop
Sudo shutdown
Wait till the leds go off.
Turn off the power for 10 seconds.

Posted: **12 Aug 2022 19:10**

Thanks @micky1500

I proceeded as you suggested, unfortunately to no change in the firmware and SDK. Still shows 7.26 SDK 7.17.00.
I hope someone from support can come to my rescue.
Best wishes.

Posted: **13 Aug 2022 15:14**

My Razberry 7 Pro is also stuck on 7.26 SDK 7.17.00.

It seems there is no upgrade path after going to 7.26, if I am reading this graph correctly.
https://service.z-wave.me/expertui/uzb- ... ith_hidden

Posted: **13 Aug 2022 20:59**

Hi @ScottR,

Thanks for chiming in!

Indeed, the graph you linked seem to indicate that, after 7.21. it's either 7.26 (which my Razberry 7 Pro is currently running) OR 7.28, meaning I could have gone from 7.21 straight into 7.28...
I thought I had to go from 7.21 into 7.26 and from there to 7.28... the graph seem to indicate otherwise.
I appreciate you posting this information as it gives me some peace of mind as I thought I had somehow borked my brand new Razberry 7 Pro!

I hope you are right and that someone from z-wave.me eventually catches this thread and clarifies.

Have a nice weekend!

Posted: **17 Aug 2022 01:56**

You are right, there is no path from 7.26 to 7.28, but you can download the 7.28 firmware manually and use it to upgrade from 7.26. It is not always good to do such jumps between firmwares if we don't have a corresponding path, but for this particular 7.26->7.28 it is okay. You can do it

Posted: **17 Aug 2022 01:58**

On the graph click on 7.21 and you will get the file name to go to 7.28. For your case it is: https://service.z-wave.me/expertui/uzb/ ... .02.01.gbl

Posted: **17 Aug 2022 14:49**

Got it, thanks!

Posted: **18 Aug 2022 15:56**

Hi,
this morning I tried update from 7.26 to 7.28 - this failed through the bootloader uplaod.

Now I can't access to the Razberry 7 ...
With tool - also no success
./ZMESerialUpdater serialapi_uzbupdate -f Razberry07.17.02.01.gbl -d /dev/ttyAMA0

What can I do?

Posted: **18 Aug 2022 23:57**

Please be more specific. You did Bootloader update instead of Firmware update with the gbl file downloaded from our site? It should not kill the board, but we can try it.

Posted: **19 Aug 2022 08:33**

Hi Polto,

yes, I did Bootloader update instead of Firmware update with the gbl file downloaded from your site .... at the ui of z-way ... this crash the Razberry

Code: Select all

root@raspberrypi:/home/pi# ./ZMESerialUpdater serialapi_uzbupdate -b Razberry07.17.01.02.glb -d /dev/ttyAMA0


                                        Z-WAVE Serial API Tool
                                             Version:LWE0.9
                                             by Z-WAVE>ME


-->
Device ready in:3.05902791023 seconds
          BOOTLODER
Openning port                            ..............................                            OK

        Error  0 Hex file contains invalid record at line 1 while loading the bootloader
                         file:Razberry07.17.01.02.glb


Waiting for Boot reflashing              ..............................                            OK
-->
Device ready in:3.03512787819 seconds
          FULL INFO
Openning port                            ..............................                            OK


          SERIAL INFO
                 VERSION:  07 1C  VENDOR:  01 47

          ZME_CAPABILITIES
                     UID:  11 FF DB FC 90 92 10 13 80 81 6F 3A 78 35 F3 F1
                  VENDOR:  5B 3D   NODES: 71
                   FLAGS:
 04 05 90 73 6A DB CF FC F0 DC 13 57 1E E6 54 1E 2F 09 0C DB 59 C3 F4 55 8C 27 C1 CC 2B 61 FC 73
 84 F0 C9 5D 41 6C 1D 86 C5 B7 27 62

          FIRMWARE CRC
                    BOOT:  FF FF      FW:  FF FF
          MISC
                    FREQ:  EU

                                         NVR Content
          --------------------------------------------------------------------------------------------
          Prog/erase lock :  FF FF FF FF FF FF FF FF, Read back lock: FF
          Rev FF, Cal FF, TXCal  FF FF, SAW  FF FF FF FF, Pin FF, CRC  FF FF
          NMV: CS FF, TYPE FF, SIZE  FF FF, PSIZE  FF FF (EEPROM Unknown)
          USB: VID  FF FF, PID  FF FF, UUID  FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          --------------------------------------------------------------------------------------------
          FACTORY ID: WEEK 255, YEAR 255, CHIP  FF FF, SER  FF FF, WS 255, HWREV: FF FF, CRC8 FF

          elapsed 13.9839439392 seconds

Code: Select all

root@raspberrypi:/home/pi# ./ZMESerialUpdater serialapi_uzbupdate -d /dev/ttyAMA0 | grep -E "(FREQ|VERSION)"
                 VERSION:  07 1C  VENDOR:  01 47
                    FREQ:  EU

forum

Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware

Re: Where to get the firmware