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I want integrate a Fibaro RGBW Controller 2 FGRGBWM-442, but the process is not able to finish.

First Step "Reset Device" works. Then I start the configuring part and first it looks good but then the comes the message "Repeat failed interviews". Finally the comes a message "Secure Inclusion failed. Exclude an try to include again". I did a lot of retries (Secure, Unsecure), every time with the same result.

I have another FGRGBWM-442 which works, but der inclusion process has problems too. I shows me the same message "Repeat failed interviews", but then i could quit another message to continue without optimal inclusion and it seems that it works.

Is there a problem with the FGRGBWM-442? In the List with Fibaro components is only the rgb-101 selectable, which i have used.

Please check it in the Expert UI. Try the inclusion process in Expert UI and if it falls, please show the Interview results

I am not able to start the inclusion in expert UI, maybe i can try to finish it, after the normal inclusion stops. There for i push the "force interview" button.

On the screenshot you can see, that the commandClasses Security and Security S2 failed.

In the elements view i have a lot of elements for the rgbw device some of them 3 times and more. Some of the elements are working but very slow and they do not what they should do.

Here is the interview result:

/: None (18:16)
basicType: 4 (18:17)
genericType: 17 (18:17)
specificType: 2 (18:17)
infoProtocolSpecific: 13868033 (18:16)
deviceTypeString: Multilevel Switch (18:17)
isVirtual: false (18:16)
isListening: true (18:16)
isRouting: true (18:16)
isAwake: false (18:16)
optional: true (18:16)
isFailed: false (18:16)
sensor250: false (18:16)
sensor1000: false (18:16)
neighbours: 1,2,9,10,11 (18:16)
multicastGroup: 0 (18:16)
manufacturerId: 271 (18:23)
vendorString: Fibaro (18:23)
productString: (18:16)
manufacturerProductType: 2306 (18:23)
manufacturerProductId: 4096 (18:23)
ZWLib: 3 (18:23)
ZWProtocolMajor: 6 (18:23)
ZWProtocolMinor: 4 (18:23)
SDK: 6.81.03 (18:23)
applicationMajor: 5 (18:23)
applicationMinor: 0 (18:23)
nodeInfoFrame: 94,38,133,142,89,85,134,114,90,115,49,112,86,113,96,50,51,122,117,91,34,108 (18:17)
ZDDXMLFile: None (18:23)
lastSend: 17654735 (18:24)
lastNonceGet: None (18:16)
lastReceived: 0 (18:24)
failureCount: 0 (18:16)
keepAwake: true (18:23)
queueLength: 0 (18:16)
priorityRoutes: None (18:16)
givenName: MainsDevice _21 (18:17)
interviewDone: false (18:23)
acceptSetSecurityLevel: None (18:16)
unsolicitedReportOnSet: 1 (18:23)
securityS2ExchangedKeys: 0 (18:16)
secureChannelEstablished: false (18:16)
guessS2Keys: false (18:16)

Another RGBW-442 which is working comes up to 76% in Expert UI after Force Interview:

Hard to say. Next point is reading inclusion logs

Okay, and how can i give you the inclusion logs? I can not find such a menu item or button.

It is in /var/log/z-way-server.log

Here are the log files devided per day, because of the file size limitation.

Looks like you have included device without security. You should re-include it with security and show the log if the problem persists

With security doesnt work. The I get an input dialog asking me for a PIN code.

Other Fibaro controls I can include with or without security, both works.

One thing I did: I reseted the device one time by holding the B-Button over 10 seconds. Maybe this was a mistake?