Page 1 of 1

McoHome MH-S411 - Interview failure

Posted: 20 Oct 2022 23:11
by topcatsss
Razberry Gen 2
Vendor: RaZberry by Z-Wave.Me
Vendors Product ID: 1024 / 2
Z-Wave Chip: ZW0500
Library Type: Static Controller
SDK Version: 6.82.01
Serial API Version: 05.39
Firmware version v3.2.3
UI version v1.13.5


Device:
McoHome Technology Co., Ltd
MCO MH-S411
Application version 5.11
SDK version 6.61.01

I have tried repeated re-interview and it always stops at 92%
Fails on:
0 AssociationGroupInformation
1 AssociationGroupInformation

Any ideas?

Re: McoHome MH-S411 - Interview failure

Posted: 23 Oct 2022 02:35
by PoltoS
Need logs, but this is one of the heaviest CCs. It uses too many commands... Or maybe it is a device bug. Logs will tell more

Re: McoHome MH-S411 - Interview failure

Posted: 24 Oct 2022 14:07
by topcatsss
@PoltoS Okay may sound daft, which log file will tell more, as there are a number

Re: McoHome MH-S411 - Interview failure

Posted: 28 Oct 2022 04:00
by PoltoS
/var/log/z-way-server.log

From the moment you included it till the end of the interview

Re: McoHome MH-S411 - Interview failure

Posted: 07 Nov 2022 15:35
by topcatsss
Cleared down the item.

and re added.
Slightly different result, but still stuck at 96%


Screenshot 2022-11-07 123335.jpg
Screenshot 2022-11-07 123335.jpg (246.28 KiB) Viewed 3842 times
Screenshot 2022-11-07 123409.jpg
Screenshot 2022-11-07 123409.jpg (227.93 KiB) Viewed 3842 times
Screenshot 2022-11-07 123432.jpg
Screenshot 2022-11-07 123432.jpg (128.37 KiB) Viewed 3842 times

Re: McoHome MH-S411 - Interview failure

Posted: 07 Nov 2022 15:40
by topcatsss
It has also associated with other devices, that i have not selected??
Screenshot 2022-11-07 123924.jpg
Screenshot 2022-11-07 123924.jpg (257.79 KiB) Viewed 3842 times

Re: McoHome MH-S411 - Interview failure

Posted: 08 Nov 2022 00:45
by PoltoS
Looks like a missing reply from the device. Might be RF problem or the device is busy and forgets to answer. Anyway, this is not critical. Either Force interview of just mark it as done via the API.