Namron Thermostate plug - Halts on ThermostatSetPoint

Discussions about existing Z-Wave device and their usage with Z-Way/Z-Cloud/Z-Box
otverber
Posts: 63
Joined: 28 Mar 2018 20:17

Namron Thermostate plug - Halts on ThermostatSetPoint

Post by otverber »

Inclusion halts at 95%; on ThermostatSetPoint

Works as thermometre, but does not work as thermostat..
Select Device Description does not give matching device description


file/var/log/z-way-server.log after force incluson

[2021-12-08 00:01:23.877] [D] [zway] SETDATA devices.129.data.lastReceived = 0 (0x00000000)
[2021-12-08 00:01:23.878] [zway] Node 129:0 CC SecurityS2: passing S2 Unauthenticated decrypted packet to application level: [ 31 05 01 42 08 8f ]
[2021-12-08 00:01:23.878] [D] [zway] SETDATA devices.129.instances.0.commandClasses.49.data.1.deviceScale = 0 (0x00000000)
[2021-12-08 00:01:23.880] [D] [zway] SETDATA devices.129.instances.0.commandClasses.49.data.1.scaleString = "°C"
[2021-12-08 00:01:23.880] [D] [zway] SETDATA devices.129.instances.0.commandClasses.49.data.1.val = 21.910000
[2021-12-08 00:01:23.880] [D] [zway] SETDATA devices.129.instances.0.commandClasses.49.data.1 = Empty
[2021-12-08 00:01:23.918] [core] [AdvancedThermostatDevice-25] Average weight 21.91
[2021-12-08 00:01:23.919] [core] [AdvancedThermostatDevice-25] Keeping thermostat off
[2021-12-08 00:01:23.920] [core] Notification: device-info (device-temperature): {"dev":"Sensor Temperature (129)","l":"21.91 °C","location":1}
[2021-12-08 00:01:23.947] [core] [BaseModule-19] Set lastLevel to 21.91 for ZWayVDev_zway_129-0-49-1 (was 21.9)
[2021-12-08 00:01:24.456] [zway] Adding job: Get background noise level
[2021-12-08 00:01:24.462] [D] [zway] SENDING: ( 01 03 00 3B C7 )
[2021-12-08 00:01:24.463] [D] [zway] RECEIVED ACK
[2021-12-08 00:01:24.464] [D] [zway] RECEIVED: ( 01 05 01 3B B0 AB DB )
[2021-12-08 00:01:24.464] [D] [zway] SENT ACK
[2021-12-08 00:01:24.464] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel1 = 176 (0x000000b0)
[2021-12-08 00:01:24.464] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel2 = 171 (0x000000ab)
[2021-12-08 00:01:24.464] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel3 = 127 (0x0000007f)
[2021-12-08 00:01:24.465] [zway] Job 0x3b (Get background noise level): RSSI Ch#1: -85 dBm, Ch#2: -85 dBm, Ch#3: not available
[2021-12-08 00:01:24.465] [D] [zway] Job 0x3b (Get background noise level): success
[2021-12-08 00:01:24.465] [zway] Removing job: Get background noise level
otverber
Posts: 63
Joined: 28 Mar 2018 20:17

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by otverber »

Found this, maybe original version of the product I have, but by Sunricher.. badging?
https://products.z-wavealliance.org/pro ... quencyId=1

Cant find the plug from Namron in the Z-WaveAlliance.org..; however some other devices listed.
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by PoltoS »

Please send us the full inclusion log on support@z-wave.me or provide remote access to check in realtime
otverber
Posts: 63
Joined: 28 Mar 2018 20:17

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by otverber »

remote access granted; what info do you need?

Will try to send full log file, but too large here although .zip
Last edited by otverber on 08 Dec 2021 21:18, edited 1 time in total.
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by PoltoS »

remote ID and "pi" user password. admin password is also worth
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by PoltoS »

and enable remote support if it was not yet enabled
otverber
Posts: 63
Joined: 28 Mar 2018 20:17

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by otverber »

remote access should be okay now?

managed to retrieve the log file, but too large..
sent to support@z-wave.me
otverber
Posts: 63
Joined: 28 Mar 2018 20:17

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by otverber »

Hello
Keen to hear if you have found any reason for the error ?
regards
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Namron Thermostate plug - Halts on ThermostatSetPoint

Post by PoltoS »

The device is buggy - it never replies to ThermostatSetPoint Get(mode=15). You can heal it like this:
https://find.z-wave.me/JS/Run/zway.devi ... int.Get(1)

This is a hack, but it works.

You can send this to the manufacturer in order to help them fix it:

[2021-12-11 23:36:28.406] [zway] Adding job: Security S2 Encapsulation (S2 Unauthenticated), ThermostatSetPoint Get to node 129
[2021-12-11 23:36:28.417] [D] [zway] SENDING (cb 0x3a): ( 01 16 00 13 81 0F 9F 03 55 00 04 85 13 63 9B 89 96 34 E4 78 22 25 3A 5D )
[2021-12-11 23:36:28.417] [D] [zway] Secure payload: ( 43 02 0F )
...
[2021-12-11 23:36:28.558] [zway] Waiting for job reply: ThermostatSetPoint Get from node 129
[2021-12-11 23:36:28.558] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), ThermostatSetPoint Get to node 129): Delivered
...
[2021-12-11 23:36:30.693] [W] [zway] Reply not received before timeout for job (ThermostatSetPoint Get to node 129)
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