Page 1 of 1

Philio Pan11 Smart Energy Plug-in Switch

Posted: 19 Feb 2016 20:28
by Vovven
The Philio Pan11-1E Smart Energy Plug-In Switch fails the security interview, all other interviews pass.
I have 2 switches, same problem with both.

Same problem with 2.2.0 and 2.2.1 releases.

I'm don't have the knowledge to understand what impact this has.
The logic for switching lights on and off does work so it seems to be a cosmetic problem.
Anyway it would be nice if fixed in the next release.

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 18 Apr 2016 22:53
by Vovven
The security interview doesn´t work with 2.2.2 either.

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 29 Jan 2017 13:02
by Vovven
The security interview still doesn't work with 2.3
Is this a problem with switch itself or what?

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 30 Jan 2017 21:58
by PoltoS
Can you provide log? We use those PAN11 a lot and they are very good.

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 31 Jan 2017 19:57
by Vovven
This is what happens when I force security interview for device id 30.
This is a PAN11-1E.
I also have a few PAN11-1D which pass interview without problems.


[2017-01-31 17:27:59.294] [D] [zway] Job 0x13: deleted from queue
[2017-01-31 17:27:59.346] [D] [zway] Job 0x13: deleted from queue
[2017-01-31 17:27:59.499] [zway] Node 30:0 CC Security: sending Nonce Get
[2017-01-31 17:27:59.499] [D] [zway] SETDATA devices.30.instances.0.commandClasses.152.data.rNonceAckWait = **********
[2017-01-31 17:27:59.499] [zway] Adding job: Nonce Get
[2017-01-31 17:27:59.499] [D] [zway] SETDATA devices.30.data.lastNonceGet = 1532795 (0x0017637b)
[2017-01-31 17:27:59.510] [D] [zway] SENDING (cb 0x31): ( 01 09 00 13 1E 02 98 40 25 31 35 )
[2017-01-31 17:27:59.511] [D] [zway] RECEIVED ACK
[2017-01-31 17:27:59.515] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2017-01-31 17:27:59.516] [D] [zway] SENT ACK
[2017-01-31 17:27:59.516] [D] [zway] Delivered to Z-Wave stack
[2017-01-31 17:27:59.531] [D] [zway] RECEIVED: ( 01 07 00 13 31 00 00 02 D8 )
[2017-01-31 17:27:59.531] [D] [zway] SENT ACK
[2017-01-31 17:27:59.531] [zway] Job 0x13 (Nonce Get): Delivered
[2017-01-31 17:27:59.531] [D] [zway] SendData Response with callback 0x31 received: received by recipient
[2017-01-31 17:27:59.531] [D] [zway] SETDATA devices.30.data.lastSend = 1532799 (0x0017637f)
[2017-01-31 17:27:59.531] [D] [zway] Job 0x13 (Nonce Get): success
[2017-01-31 17:27:59.531] [D] [zway] SETDATA devices.30.instances.0.commandClasses.152.data.rNonceAckWait = **********
[2017-01-31 17:27:59.531] [D] [zway] SETDATA devices.30.data.lastNonceGet = 1532799 (0x0017637f)
[2017-01-31 17:27:59.531] [zway] Removing job: Nonce Get
[2017-01-31 17:27:59.570] [zway] Node 24:0 CC Security: sending Nonce Get
[2017-01-31 17:27:59.571] [D] [zway] SETDATA devices.24.instances.0.commandClasses.152.data.rNonceAckWait = **********
[2017-01-31 17:27:59.571] [zway] Adding job: Nonce Get
[2017-01-31 17:27:59.571] [D] [zway] SETDATA devices.24.data.lastNonceGet = 1532802 (0x00176382)
[2017-01-31 17:27:59.581] [D] [zway] SENDING (cb 0x32): ( 01 09 00 13 18 02 98 40 25 32 30 )
[2017-01-31 17:27:59.583] [D] [zway] RECEIVED ACK
[2017-01-31 17:27:59.587] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2017-01-31 17:27:59.587] [D] [zway] SENT ACK
[2017-01-31 17:27:59.587] [D] [zway] Delivered to Z-Wave stack
[2017-01-31 17:27:59.602] [D] [zway] RECEIVED: ( 01 07 00 13 32 00 00 02 DB )
[2017-01-31 17:27:59.602] [D] [zway] SENT ACK
[2017-01-31 17:27:59.602] [zway] Job 0x13 (Nonce Get): Delivered
[2017-01-31 17:27:59.602] [D] [zway] SendData Response with callback 0x32 received: received by recipient
[2017-01-31 17:27:59.602] [D] [zway] SETDATA devices.24.data.lastSend = 1532806 (0x00176386)
[2017-01-31 17:27:59.602] [D] [zway] Job 0x13 (Nonce Get): success
[2017-01-31 17:27:59.603] [D] [zway] SETDATA devices.24.instances.0.commandClasses.152.data.rNonceAckWait = **********
[2017-01-31 17:27:59.603] [D] [zway] SETDATA devices.24.data.lastNonceGet = 1532806 (0x00176386)
[2017-01-31 17:27:59.603] [zway] Removing job: Nonce Get

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 02 Feb 2017 00:31
by PoltoS
The device is not answering security packets. Looks you have included it non-secure. Please re-include (not just re-interview)

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 02 Feb 2017 17:08
by Vovven
I've excluded it and included it again, it didn't help. Still fails security interview.
Can I as a user influence if it's included non-secure or secure?

I noticed that even before starting the interview (it didn't start automatically) the line "Security interview" had a stop sign. I guess that means it's included non-secure, but how to get around that?

Re: Philio Pan11 Smart Energy Plug-in Switch

Posted: 14 Feb 2017 03:57
by PoltoS
The controller have only 10 seconds to do secure interview. So in first 10 seconds the magic should happen. If it does not, the device will fail to speak securelly.