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Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 17 May 2023 12:21
by alky
Sorry but I do not understand. What should I be looking for?

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 17 May 2023 19:54
by PoltoS
Please provide in PM remote ID and admin password, we will check it.

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 19 May 2023 12:20
by thozomas
PoltoS wrote:
17 May 2023 19:54
Please provide in PM remote ID and admin password, we will check it.
I have the exact same issue, I can't figure out what is wrong either so if I could get some help I would really appreciate it. I have had my HEM for a pretty long time without issues but now clamp #3 only reports total usage.

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 24 May 2023 02:38
by PoltoS
This bug was found and will be fixed in v4.1.1

Meanwhile you can do (change N)

Code: Select all

devices[N].instances[3].Meter.data.version = 4; devices[N].instances[3].Meter.Interview()

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 27 May 2023 16:21
by thozomas
PoltoS wrote:
24 May 2023 02:38
This bug was found and will be fixed in v4.1.1

Meanwhile you can do (change N)

Code: Select all

devices[N].instances[3].Meter.data.version = 4; devices[N].instances[3].Meter.Interview()
Thank you for the reply, I try to run this with 8083/ZWaveAPI/Run/devices[N].instances[3].Meter.data.version = 4; devices[N].instances[3].Meter.Interview()

I get a value 4, then i get value 0 but nothing happens, I'm not even sure I'm doing what you intended.

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 28 May 2023 05:55
by PoltoS

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 30 May 2023 10:06
by thozomas
PoltoS wrote:
28 May 2023 05:55
you can test it on this version: https://storage.z-wave.me/z-way-server/ ... _armhf.deb
Worked like a charm! Thanks for excellent help.

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 31 May 2023 01:28
by alky
thozomas wrote:
30 May 2023 10:06
PoltoS wrote:
28 May 2023 05:55
you can test it on this version: https://storage.z-wave.me/z-way-server/ ... _armhf.deb
Worked like a charm! Thanks for excellent help.
Thank you too, it works :)

Re: The Aeotec HEM Gen5 - 3 Phase energy meter

Posted: 31 May 2023 03:09
by PoltoS
Thanks for your feedback! We appreciate your willing to help us make Z-Way better