Yale Keyfree lock interview always stops at 82%

Discussions about existing Z-Wave device and their usage with Z-Way/Z-Cloud/Z-Box
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GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Yale Keyfree lock interview always stops at 82%

Post by GregN »

Hi,
I have a Yale (/Assa Abloy) Keyfree Connected Z-Wave lock. It consistently stops with the interview incomplete, and always the same 4 command classes that have failed: DoorLock, UserCode, Battery and FirmwareUpdate. This is the same whether I try S0 or S2 security. From what I can see when clicking on the command classes, Z-Way is unhappy with some of the answers because some of the values are in red.

Incidentally, there is also no ZDDX file for this particular lock variant.

I am using latest Z-Way 4.0.3 with a Razberry 7 Pro running latest firmware 7.36.

I can provide logs and Zniffer/ART traces if required along with any other information needed.

Thanks,

Greg
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Yale Keyfree lock interview always stops at 82%

Post by PoltoS »

Please send us the log. It should explain all.
GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Re: Yale Keyfree lock interview always stops at 82%

Post by GregN »

Thanks, log etc. sent to support@z-wave.me.
GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Re: Yale Keyfree lock interview always stops at 82%

Post by GregN »

Hi,

Is there any progress on this? I haven't heard anything (and I can't login using the supplied credentials to check).

Thanks,

Greg
GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Re: Yale Keyfree lock interview always stops at 82%

Post by GregN »

Hi PoltoS,

Is there any progress at all?

Greg
GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Re: Yale Keyfree lock interview always stops at 82%

Post by GregN »

Hi PoltoS,

Any update? Even if it's "there's nothing that we can do" or a workaround would be useful.

Greg
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Yale Keyfree lock interview always stops at 82%

Post by PoltoS »

Hello!

PMed you
GregN
Posts: 28
Joined: 20 Aug 2015 01:47

Re: Yale Keyfree lock interview always stops at 82%

Post by GregN »

Hi PoltoS,

Thanks - I have pmed you back.

Greg
Balwas
Posts: 2
Joined: 04 Oct 2023 05:25

Re: Yale Keyfree lock interview always stops at 82%

Post by Balwas »

Is your Yale lock firmware updated?
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