forum

Posted: **06 Jan 2025 14:46**

After finally some time of stable z-wave, when winter really comes I realize my thermostats are not working as before.
I have a set of Everspring AC301-1 devices (https://products.z-wavealliance.org/products/3772) rebranded as Nexa ZRT-106 (https://nexa.se/smarta-hem/z-wave/zrt-106).

When attempting to change the target temperature of a device, the GUI resets after a few seconds of wait - regardless if I force wake the device before making the change, or not. It always sets the device back to 35 degrees and Heat mode.

: thermostats.png (56.96 KiB) Viewed 117735 times

Looking at the logs

Code: Select all

[2025-01-06 11:58:47.638] [D] [zway] RECEIVED: ( 01 0D 00 04 00 48 05 31 05 05 01 1D BA 00 2C )
[2025-01-06 11:58:47.638] [D] [zway] SENT ACK
[2025-01-06 11:58:47.638] [D] [zway] SETDATA devices.72.data.lastReceived = 0 (0x00000000)
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.deviceScale = 0 (0x00000000)
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.scale = 0 (0x00000000)
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.scaleString = "%"
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.precision = **********
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.intVal = **********
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5.val = 29.000000
[2025-01-06 11:58:47.639] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.5 = Empty
[2025-01-06 11:58:47.659] [D] [zway] RECEIVED: ( 01 0E 00 04 00 48 06 31 05 01 22 00 E6 BA 00 F0 )
[2025-01-06 11:58:47.659] [D] [zway] SENT ACK
[2025-01-06 11:58:47.660] [D] [zway] SETDATA devices.72.data.lastReceived = 0 (0x00000000)
[2025-01-06 11:58:47.660] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1.deviceScale = 0 (0x00000000)
[2025-01-06 11:58:47.660] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1.scaleString = "°C"
[2025-01-06 11:58:47.661] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1.precision = **********
[2025-01-06 11:58:47.661] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1.intVal = **********
[2025-01-06 11:58:47.661] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1.val = 23.000000
[2025-01-06 11:58:47.661] [D] [zway] SETDATA devices.72.instances.0.commandClasses.49.data.1 = Empty
[2025-01-06 11:58:52.646] [I] [zway] Adding job: Get background noise level
[2025-01-06 11:58:52.655] [D] [zway] SENDING: ( 01 03 00 3B C7 )
[2025-01-06 11:58:52.657] [D] [zway] RECEIVED ACK
[2025-01-06 11:58:52.659] [D] [zway] RECEIVED: ( 01 07 01 3B 99 95 95 7F 24 )
[2025-01-06 11:58:52.659] [D] [zway] SENT ACK
[2025-01-06 11:58:52.659] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel1 = 153 (0x00000099)
[2025-01-06 11:58:52.659] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel2 = 149 (0x00000095)
[2025-01-06 11:58:52.659] [D] [zway] SETDATA controller.data.statistics.backgroundRSSI.channel3 = 149 (0x00000095)
[2025-01-06 11:58:52.659] [I] [zway] Job 0x3b (Get background noise level): RSSI Ch#1: -103 dBm, Ch#2: -107 dBm, Ch#3: -107 dBm
[2025-01-06 11:58:52.659] [D] [zway] Job 0x3b (Get background noise level): success
[2025-01-06 11:58:52.659] [I] [zway] Removing job: Get background noise level
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.setVal = 21.000000
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27 = Empty
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.status = Empty
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.duration = Empty
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.moreStatusUpdates = Empty
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.lastEvent = Empty
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.status = 255 (0x000000ff)
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.duration = 0 (0x00000000)
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.moreStatusUpdates = False
[2025-01-06 11:58:52.799] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.lastEvent = 7908819 (0x0078add3)
[2025-01-06 11:58:52.800] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27 = Empty
[2025-01-06 11:58:52.800] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.lastSession = 27 (0x0000001b)
[2025-01-06 11:58:52.800] [I] [zway] Adding job: ThermostatSetPoint Set to node 70
[2025-01-06 11:58:52.803] [D] [zway] SENDING (cb 0x18): ( 01 11 00 13 46 0A 6C 01 9B 06 43 01 01 22 00 D2 05 18 EF )
[2025-01-06 11:58:52.808] [D] [zway] RECEIVED ACK
[2025-01-06 11:58:52.810] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2025-01-06 11:58:52.810] [D] [zway] SENT ACK
[2025-01-06 11:58:52.810] [D] [zway] Delivered to Z-Wave stack
[2025-01-06 11:58:54.056] [D] [zway] RECEIVED: ( 01 1D 00 13 18 00 00 7A 00 AC 7F 7F 7F 7F 01 01 03 00 00 00 00 42 01 00 00 7F 7F 7F 7F 7F 00 )
[2025-01-06 11:58:54.057] [D] [zway] SENT ACK
[2025-01-06 11:58:54.057] [I] [zway] Job 0x13 (ThermostatSetPoint Set to node 70): Delivered
[2025-01-06 11:58:54.057] [D] [zway] SendData Response with callback 0x18 received: received by recipient
[2025-01-06 11:58:54.057] [D] [zway] SETDATA devices.70.data.lastSendInternal = **********
[2025-01-06 11:58:54.057] [D] [zway] SETDATA devices.70.data.lastSend = 7908941 (0x0078ae4d)
[2025-01-06 11:58:54.057] [D] [zway] Job 0x13 (ThermostatSetPoint Set to node 70): success
[2025-01-06 11:58:54.057] [I] [zway] Waiting for job reply: ThermostatSetPoint Set from node 70
[2025-01-06 11:58:54.069] [D] [zway] RECEIVED: ( 01 0D 00 04 00 46 05 6C 02 1B 02 00 AD 00 6F )
[2025-01-06 11:58:54.069] [D] [zway] SENT ACK
[2025-01-06 11:58:54.069] [D] [zway] SETDATA devices.70.data.lastReceived = 0 (0x00000000)
[2025-01-06 11:58:54.069] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.status = 2 (0x00000002)
[2025-01-06 11:58:54.069] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.duration = 0 (0x00000000)
[2025-01-06 11:58:54.070] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.moreStatusUpdates = False
[2025-01-06 11:58:54.070] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27.lastEvent = 7908942 (0x0078ae4e)
[2025-01-06 11:58:54.070] [D] [zway] SETDATA devices.70.instances.0.commandClasses.108.data.27 = Empty
[2025-01-06 11:58:54.070] [D] [zway] Received reply on job (ThermostatSetPoint Set to node 70)
[2025-01-06 11:58:54.070] [W] [zway] Node 70:0 CC Supervision: Setter failed by the recipient: ThermostatSetPoint Set
[2025-01-06 11:58:56.112] [D] [zway] Node 70:0 CC ThermostatSetPoint: Unsolicited report not received, sending Get
[2025-01-06 11:58:56.112] [I] [zway] Adding job: ThermostatSetPoint Get to node 70
[2025-01-06 11:58:56.123] [D] [zway] SENDING (cb 0x19): ( 01 0A 00 13 46 03 43 02 01 05 19 FF )
[2025-01-06 11:58:56.126] [D] [zway] RECEIVED ACK
[2025-01-06 11:58:56.128] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2025-01-06 11:58:56.128] [D] [zway] SENT ACK
[2025-01-06 11:58:56.128] [D] [zway] Delivered to Z-Wave stack
[2025-01-06 11:58:56.190] [D] [zway] Job 0x13: deleted from queue
[2025-01-06 11:58:57.353] [D] [zway] RECEIVED: ( 01 1D 00 13 19 00 00 78 00 AD 7F 7F 7F 7F 01 01 03 00 00 00 00 42 01 00 00 7F 7F 7F 7F 7F 02 )
[2025-01-06 11:58:57.353] [D] [zway] SENT ACK
[2025-01-06 11:58:57.353] [I] [zway] Job 0x13 (ThermostatSetPoint Get to node 70): Delivered
[2025-01-06 11:58:57.354] [D] [zway] SendData Response with callback 0x19 received: received by recipient
[2025-01-06 11:58:57.354] [D] [zway] SETDATA devices.70.data.lastSendInternal = **********
[2025-01-06 11:58:57.354] [D] [zway] SETDATA devices.70.data.lastSend = 7909259 (0x0078af8b)
[2025-01-06 11:58:57.354] [D] [zway] Job 0x13 (ThermostatSetPoint Get to node 70): success
[2025-01-06 11:58:57.354] [I] [zway] Waiting for job reply: ThermostatSetPoint Get from node 70
[2025-01-06 11:58:57.365] [D] [zway] RECEIVED: ( 01 0E 00 04 00 46 06 43 03 01 22 01 5E AD 00 24 )
[2025-01-06 11:58:57.365] [D] [zway] SENT ACK
[2025-01-06 11:58:57.365] [D] [zway] SETDATA devices.70.data.lastReceived = 0 (0x00000000)
[2025-01-06 11:58:57.365] [D] [zway] Received reply on job (ThermostatSetPoint Get to node 70)
[2025-01-06 11:58:57.365] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.size = **********
[2025-01-06 11:58:57.365] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.precision = **********
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.deviceScale = 0 (0x00000000)
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.deviceScaleString = "°C"
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.intVal = **********
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.val = 35.000000
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1.setVal = 35.000000
[2025-01-06 11:58:57.366] [D] [zway] SETDATA devices.70.instances.0.commandClasses.67.data.1 = Empty
[2025-01-06 11:58:59.493] [D] [zway] Job 0x13: deleted from queue

...the error seems to be:

[2025-01-06 11:58:54.070] [W] [zway] Node 70:0 CC Supervision: Setter failed by the recipient: ThermostatSetPoint Set
[2025-01-06 11:58:56.112] [D] [zway] Node 70:0 CC ThermostatSetPoint: Unsolicited report not received, sending Get

I also sometimes see:

[2025-01-06 11:38:03.475] [W] [zway] Node 70:0 CC Supervision: Matching Supervised Setter not found (Setter failed)

It's failing to set the setpoint and then reverts to the old value..

I just now tried to exclude one of the devices as they are unsecurely included. After successfully re-including the device with S2, the error is still the same in logs.

Any ideas on how to further debug would be helpful.

Note: Device 72 is a different product (MCOHOME MH7H-WH/EH) and works fine still.

Posted: **06 Jan 2025 18:21**

See if disabling supervision helps:
https://forum.z-wave.me/viewtopic.php?p=99935#p99935

Posted: **06 Jan 2025 20:17**

lanbrown wrote: ↑
06 Jan 2025 18:21
See if disabling supervision helps:
https://forum.z-wave.me/viewtopic.php?p=99935#p99935

Supervision is already disabled by default for all of these devices.

EDIT: this might not have been correct. but either way, having it disabled does not solve the issue.

Posted: **06 Jan 2025 20:33**

Just found this.. https://community.home-assistant.io/t/e ... /243521/12

which ironically links back to the post i created a few years back when i had the same issue. and solved it by disabling survision..

i guess i should try harder.

Posted: **06 Jan 2025 21:00**

So after disabling supervision properly, I get a slightly different error in logs:

Code: Select all

[2025-01-06 18:55:16.455] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.setVal = 21.000000
[2025-01-06 18:55:16.455] [I] [zway] Adding job: ThermostatSetPoint Set to node 78
[2025-01-06 18:55:16.456] [D] [zway] SENDING (cb 0x6c): ( 01 0D 00 13 4E 06 43 01 01 22 00 D2 05 6C 73 )
[2025-01-06 18:55:16.460] [D] [zway] RECEIVED ACK
[2025-01-06 18:55:16.462] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2025-01-06 18:55:16.462] [D] [zway] SENT ACK
[2025-01-06 18:55:16.462] [D] [zway] Delivered to Z-Wave stack
[2025-01-06 18:55:16.675] [D] [zway] Job 0x3b: deleted from queue
...
[2025-01-06 18:55:18.852] [D] [zway] RECEIVED: ( 01 0B 00 04 00 4E 03 22 02 00 B7 00 2A )
[2025-01-06 18:55:18.853] [D] [zway] SENT ACK
[2025-01-06 18:55:18.853] [D] [zway] SETDATA devices.78.data.lastReceived = 0 (0x00000000)
[2025-01-06 18:55:18.854] [W] [zway] Node 78:0 CC ApplicationStatus: Request rejected by device application layer, but can't find the rejected command in the queue
[2025-01-06 18:55:21.158] [D] [zway] RECEIVED: ( 01 1D 00 13 6C 00 01 CC 00 B6 7F 7F 7F 7F 01 01 01 00 00 00 00 42 04 00 00 7F 7F 7F 7F 7F DE )
[2025-01-06 18:55:21.158] [D] [zway] SENT ACK
[2025-01-06 18:55:21.158] [I] [zway] Job 0x13 (ThermostatSetPoint Set to node 78): Delivered
[2025-01-06 18:55:21.158] [D] [zway] SendData Response with callback 0x6c received: received by recipient
[2025-01-06 18:55:21.158] [D] [zway] SETDATA devices.78.data.lastSendInternal = **********
[2025-01-06 18:55:21.158] [D] [zway] SETDATA devices.78.data.lastSend = 37317 (0x000091c5)
[2025-01-06 18:55:21.158] [D] [zway] Job 0x13 (ThermostatSetPoint Set to node 78): success
[2025-01-06 18:55:21.158] [I] [zway] Removing job: ThermostatSetPoint Set to node 78
[2025-01-06 18:55:21.166] [D] [zway] RECEIVED: ( 01 0B 00 04 00 4E 03 22 02 00 B6 00 2B )
[2025-01-06 18:55:21.166] [D] [zway] SENT ACK
[2025-01-06 18:55:21.166] [D] [zway] SETDATA devices.78.data.lastReceived = 0 (0x00000000)
[2025-01-06 18:55:21.166] [I] [zway] Job 0x13 (ThermostatSetPoint Set to node 78): Request rejected by device application layer
[2025-01-06 18:55:23.213] [D] [zway] Node 78:0 CC ThermostatSetPoint: Unsolicited report not received, sending Get
[2025-01-06 18:55:23.213] [I] [zway] Adding job: ThermostatSetPoint Get to node 78
[2025-01-06 18:55:23.223] [D] [zway] SENDING (cb 0x6d): ( 01 0A 00 13 4E 03 43 02 01 05 6D 83 )
[2025-01-06 18:55:23.230] [D] [zway] RECEIVED ACK
[2025-01-06 18:55:23.230] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2025-01-06 18:55:23.230] [D] [zway] SENT ACK
[2025-01-06 18:55:23.230] [D] [zway] Delivered to Z-Wave stack
[2025-01-06 18:55:24.418] [D] [zway] RECEIVED: ( 01 1D 00 13 6D 00 00 74 00 B6 7F 7F 7F 7F 01 01 03 00 00 00 00 42 01 00 00 7F 7F 7F 7F 7F 61 )
[2025-01-06 18:55:24.419] [D] [zway] SENT ACK
[2025-01-06 18:55:24.419] [I] [zway] Job 0x13 (ThermostatSetPoint Get to node 78): Delivered
[2025-01-06 18:55:24.419] [D] [zway] SendData Response with callback 0x6d received: received by recipient
[2025-01-06 18:55:24.419] [D] [zway] SETDATA devices.78.data.lastSendInternal = **********
[2025-01-06 18:55:24.419] [D] [zway] SETDATA devices.78.data.lastSend = 37632 (0x00009300)
[2025-01-06 18:55:24.419] [D] [zway] Job 0x13 (ThermostatSetPoint Get to node 78): success
[2025-01-06 18:55:24.419] [I] [zway] Waiting for job reply: ThermostatSetPoint Get from node 78
[2025-01-06 18:55:24.430] [D] [zway] RECEIVED: ( 01 0E 00 04 00 4E 06 43 03 01 22 01 5E B5 00 34 )
[2025-01-06 18:55:24.430] [D] [zway] SENT ACK
[2025-01-06 18:55:24.430] [D] [zway] SETDATA devices.78.data.lastReceived = 0 (0x00000000)
[2025-01-06 18:55:24.430] [D] [zway] Received reply on job (ThermostatSetPoint Get to node 78)
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.size = **********
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.precision = **********
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.deviceScale = 0 (0x00000000)
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.deviceScaleString = "°C"
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.intVal = **********
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.val = 35.000000
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1.setVal = 35.000000
[2025-01-06 18:55:24.431] [D] [zway] SETDATA devices.78.instances.0.commandClasses.67.data.1 = Empty

Where relevant lines seem to be:
[2025-01-06 18:55:18.854] [W] [zway] Node 78:0 CC ApplicationStatus: Request rejected by device application layer, but can't find the rejected command in the queue

which then yields
[2025-01-06 18:55:21.166] [ I] [zway] Job 0x13 (ThermostatSetPoint Set to node 78): Request rejected by device application layer
[2025-01-06 18:55:23.213] [D] [zway] Node 78:0 CC ThermostatSetPoint: Unsolicited report not received, sending Get

Not sure why it resolved the issue last time but not now..

EDIT: When trying with other devices it seems to work. So only the one I have been testing with now is stuck.

Posted: **06 Jan 2025 21:48**

OK so the one I was testing with was rejecting the change as it had yet to be AdAP calibrated. After that was completed, it works fine.

Issue resolved!

forum

Everspring AC301-1 ThermostatSetPoint Setter Failed

Everspring AC301-1 ThermostatSetPoint Setter Failed

Re: Everspring AC301-1 ThermostatSetPoint Setter Failed

Re: Everspring AC301-1 ThermostatSetPoint Setter Failed

Re: Everspring AC301-1 ThermostatSetPoint Setter Failed

Re: Everspring AC301-1 ThermostatSetPoint Setter Failed

Re: Everspring AC301-1 ThermostatSetPoint Setter Failed