"Secure inclusion failed" after update z-uno2b firmware (problem not solved - sometimes it occurs)

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element
Posts: 24
Joined: 22 Oct 2021 02:10

"Secure inclusion failed" after update z-uno2b firmware (problem not solved - sometimes it occurs)

Post by element »

I updated the z-uno beta firmware in the IDE to 3.0.13. I uploaded the bootloader to board X and then the compiled sketch. After that I was unable to include the board to the network. Instead of information "Wait for Key verification".
Bez nazwy-3.jpg
Bez nazwy-3.jpg (182.42 KiB) Viewed 2079 times

I get a request for a PIN
Bez nazwy-1.jpg
Bez nazwy-1.jpg (142.02 KiB) Viewed 2079 times

or "Secure inclusion failed".
Bez nazwy-4.jpg
Bez nazwy-4.jpg (185.38 KiB) Viewed 2079 times

On the interview page you can see that the include is incorrect.
Bez nazwy-2.jpg
Bez nazwy-2.jpg (560.97 KiB) Viewed 2079 times

I rolled back the IDE to 3.0.12 and uploaded the compiled sketch to another board Y. The same problem appeared again. I reinstalled z-way and this time tried to include another board Z but without uploading anything to it. It worked, which means something was wrong when uploading the compiled sketch. I found files that had changed and restored the old versions. I manually overwrote the files from z-uno2_core_03_00_12_beta28 to the files from z-uno2_core_03_00_12_beta21, then compiled the sketch and uploaded it to board Y. It worked again. As a test, I uploaded a blank sketch to board X, where I have 3.0.13 firmware, and the error appears again. If there was a possibility to downgrade the firmware, I could find where the problem is without testing other boards, and I would be able to restore the board's functionality. Now I have to wait with a non-working board until you solve this problem. That is why I am asking for the possibility of downgrading the firmware to be restored.
Last edited by element on 30 Sep 2024 01:01, edited 2 times in total.
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PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: "Secure inclusion failed" after update z-uno2b firmware

Post by PoltoS »

You can read the DSK (PIN code) from you Z-Uno. It is shown in the IDE during flashing or on https://z-wave.me/support/controller-tools/
element
Posts: 24
Joined: 22 Oct 2021 02:10

Re: "Secure inclusion failed" after update z-uno2b firmware

Post by element »

I have already tried to enter the same PIN and it is not possible. That is why I thought it was a mistake that it asks for the PIN. Thanks for the link but this PIN can also be seen when uploading a sketch from Arduino IDE to Z-Uno and running the Utilities->BoardInfo tool in VisualStudioCode IDE. A window pops up with a place to enter the PIN. After entering a number in this place, it is deleted every time. To make it more fun, another window appears with the information "authentication failed" which can also be closed indefinitely. The behavior is identical in browsers: Chrome, Firefox, MS Edge. I invite you to watch how I try to include z-uno to the network: https://drive.google.com/file/d/1CgIFKv ... Wcovo/view
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PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: "Secure inclusion failed" after update z-uno2b firmware

Post by PoltoS »

Your video shows a crazy behaviour. Would be nice to check it as it is not normal. Z-Way log or even a support connection would be appreciated.
element
Posts: 24
Joined: 22 Oct 2021 02:10

Re: "Secure inclusion failed" after update z-uno2b firmware

Post by element »

PoltoS wrote:
08 Sep 2024 02:36
(...)or even a support connection(..)
I don't understand. What exactly? And how do I get it?

PoltoS wrote:
08 Sep 2024 02:36
Z-Way log(...)
Log fragment from the beginning to the end of the network include process: https://drive.google.com/file/d/1L_LfIO ... FhEsP/view
element
Posts: 24
Joined: 22 Oct 2021 02:10

Re: "Secure inclusion failed" after update z-uno2b firmware

Post by element »

I've been waiting for a solution to a problem that was Your fault for 20 days now. Is anything happening in my thread? I'll repeat what I wrote at the beginning:
element wrote:
01 Sep 2024 20:43
If there was a possibility to downgrade the firmware,(...) I would be able to restore the board's functionality. Now I have to wait with a non-working board until you solve this problem. That is why I am asking for the possibility of downgrading the firmware to be restored.
element
Posts: 24
Joined: 22 Oct 2021 02:10

Re: "Secure inclusion failed" after update z-uno2b firmware (problem not solved)

Post by element »

Today I tried to fix or bypass this problem - the inability to enter the PIN. Without any help, because I see that support has hidden itself. The problem solved itself. I tried to restore what I had recently disabled (e.g. Selenium plugin) but I was unable to restore the problem. After some time, the problem appeared again without my intervention. This means that the problem is sometimes there and sometimes not.
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