Trouble uploading sketches

[JP Patches]

I have a Z-Uno 1 and I'm finally getting around to using it. I plug the USB into the board and both the white and green LEDs start blinking.

When I then try to upload a sketch I get this:

ERROR: It's not ZUNO G1 connected to port:COM5.

Next it closes and opens the port one more time and starts to try to sync. At this time the white LED stops blinking. It either stays on, or turns off depending on timing.

After a bit of time I get this:

Error 0 Can't sync with Z-Uno bootloader. It doesn't respond!

Anyone have any idea of what is going on?

Thanks!

[PoltoS]

Please try the rescue mode