Failure including Aeotec Door/Window sensor Gen 5

[peotidbit]

Controller Info
===============
Role in Network
Node Id: 1
Home Id: 0xc2633b1b
Primary Role: Yes
Primary Capability: Yes
SUC/SIS in network: 1 (SIS)
Hardware
Vendor: RaZberry by Z-Wave.Me
Vendors Product ID: 1024 / 2
Z-Wave Chip: ZW0500
Firmware
Library Type: Static Controller
SDK Version: 6.51.06
Serial API Version: 05.04
Capabillities:
UUID: e590a2d01ba8af882bc17518ed0f6235
Subvendor: 0x0000
Nodes limit: Unlimited
Capabillities: SlM
Software Information
Version number: v2.3.8-rc4
Compile-ID: ce993868a517f5717ecdbedd5f536c4a5c245eac
Compile-Date: 2018-07-02 18:52:03 +0300
UI
UI version 1.3.3
Built date 30-06-2018 03:48:42

uzb
---
2016-09-09 5.4 Update bootloader to 8aaa
2017-01-27 5.4 5.7 Update firmware from 5.04 to 5.07



z-way-server.log
================
exclude device - Aeotec Door/Window sensor Gen 5 ZW120-C 868.42 MHz (EU)
--------------
[2019-07-19 19:20:10.534] [zway] Adding job: Remove node from network
[2019-07-19 19:20:10.537] [D] [zway] SENDING (cb 0x02): ( 01 05 00 4B C1 02 72 )
[2019-07-19 19:20:10.538] [D] [zway] RECEIVED ACK
[2019-07-19 19:20:10.547] [D] [zway] RECEIVED: ( 01 07 00 4B 02 01 00 00 B0 )
[2019-07-19 19:20:10.547] [D] [zway] SENT ACK
[2019-07-19 19:20:10.547] [D] [zway] SETDATA controller.data.lastIncludedDevice = Empty
[2019-07-19 19:20:10.547] [D] [zway] SETDATA controller.data.lastExcludedDevice = Empty
[2019-07-19 19:20:10.547] [zway] Job 0x4b (Remove node from network): Ready to remove - push button on the device to be removed
[2019-07-19 19:20:10.547] [D] [zway] SETDATA controller.data.controllerState = 5 (0x00000005)
[2019-07-19 19:20:14.541] [D] [zway] RECEIVED: ( 01 07 00 4B 02 02 00 00 B3 )
[2019-07-19 19:20:14.541] [D] [zway] SENT ACK
[2019-07-19 19:20:14.541] [zway] Job 0x4b (Remove node from network): Node found: #0
[2019-07-19 19:20:14.541] [D] [zway] SETDATA controller.data.controllerState = 6 (0x00000006)
[2019-07-19 19:20:14.541] [D] [zway] SETDATA controller.data.lastExcludedDevice = 0 (0x00000000)
[2019-07-19 19:20:15.643] [D] [zway] RECEIVED: ( 01 18 00 4B 02 03 00 11 04 07 01 5E 86 72 85 59 73 71 84 30 80 70 7A EF 5A 41 )
[2019-07-19 19:20:15.643] [D] [zway] SENT ACK
[2019-07-19 19:20:15.644] [zway] Job 0x4b (Remove node from network): Removing slave: #0
[2019-07-19 19:20:15.644] [D] [zway] SETDATA controller.data.controllerState = 7 (0x00000007)
[2019-07-19 19:20:15.644] [D] [zway] SETDATA controller.data.lastExcludedDevice = 0 (0x00000000)
[2019-07-19 19:20:15.653] [D] [zway] RECEIVED: ( 01 18 00 4B 02 06 00 11 04 07 01 5E 86 72 85 59 73 71 84 30 80 70 7A EF 5A 44 )
[2019-07-19 19:20:15.653] [D] [zway] SENT ACK
[2019-07-19 19:20:15.653] [zway] Job 0x4b (Remove node from network): Done
[2019-07-19 19:20:15.653] [D] [zway] Job 0x4b (Remove node from network): success
[2019-07-19 19:20:15.654] [zway] Removing job: Remove node from network
[2019-07-19 19:20:15.654] [zway] Adding job: Remove node from network
[2019-07-19 19:20:15.654] [D] [zway] SETDATA controller.data.controllerState = 0 (0x00000000)
[2019-07-19 19:20:15.654] [D] [zway] SENDING (cb 0x00): ( 01 05 00 4B 05 00 B4 )
[2019-07-19 19:20:15.663] [D] [zway] RECEIVED ACK
[2019-07-19 19:20:15.663] [zway] Job 0x4b (Remove node from network): Stop done
[2019-07-19 19:20:15.663] [D] [zway] Job 0x4b (Remove node from network): success
[2019-07-19 19:20:15.663] [zway] Removing job: Remove node from network
[2019-07-19 19:20:15.663] [D] [zway] SETDATA controller.data.controllerState = 0 (0x00000000)
[2019-07-19 19:20:35.800] [D] [zway] Job 0x4b: deleted from queue
[2019-07-19 19:20:35.801] [D] [zway] Job 0x4b: deleted from queue

include device
--------------
[2019-07-19 19:22:06.438] [zway] Adding job: Add/re-include node to network
[2019-07-19 19:22:06.447] [D] [zway] SENDING (cb 0x03): ( 01 05 00 4A C1 03 72 )
[2019-07-19 19:22:06.448] [D] [zway] RECEIVED ACK
[2019-07-19 19:22:06.457] [D] [zway] RECEIVED: ( 01 07 00 4A 03 01 00 00 B0 )
[2019-07-19 19:22:06.457] [D] [zway] SENT ACK
[2019-07-19 19:22:06.457] [D] [zway] SETDATA controller.data.lastIncludedDevice = Empty
[2019-07-19 19:22:06.457] [D] [zway] SETDATA controller.data.lastExcludedDevice = Empty
[2019-07-19 19:22:06.458] [I] [zway] Job 0x4a (Add/re-include node to network): Ready to add - push button on the device to be added
[2019-07-19 19:22:06.458] [D] [zway] SETDATA controller.data.controllerState = 1 (0x00000001)

stop
----
[2019-07-19 19:26:09.759] [I] [zway] Removing job: Add/re-include node to network
[2019-07-19 19:26:09.760] [I] [zway] Adding job: Add/re-include node to network
[2019-07-19 19:26:09.762] [D] [zway] SENDING (cb 0x00): ( 01 05 00 4A 05 00 B5 )
[2019-07-19 19:26:09.763] [D] [zway] RECEIVED ACK
[2019-07-19 19:26:09.763] [I] [zway] Job 0x4a (Add/re-include node to network): Stop done
[2019-07-19 19:26:09.763] [D] [zway] Job 0x4a (Add/re-include node to network): success
[2019-07-19 19:26:09.764] [I] [zway] Removing job: Add/re-include node to network
[2019-07-19 19:26:09.764] [D] [zway] SETDATA controller.data.controllerState = 0 (0x00000000)
[2019-07-19 19:26:29.898] [D] [zway] Job 0x4a: deleted from queue
[2019-07-19 19:26:29.912] [D] [zway] Job 0x4a: deleted from queue
[2019-07-19 19:27:12.649] [I] [zway] Saving configuration data to config/zddx/c2633b1b-DevicesData.xml
[2019-07-19 20:27:12.665] [I] [zway] Saving configuration data to config/zddx/c2633b1b-DevicesData.xml
[2019-07-19 21:27:12.667] [I] [zway] Saving configuration data to config/zddx/c2633b1b-DevicesData.xml

[PoltoS]

You are not asking for anything, but I would assume you have to correctly triple click on the door sensor

[peotidbit]

This sensor have an action button to click only once. Excluding works with one click, but including fails. Any ideas?

[PoltoS]

Excluding works on simple click because the NIF is sent. But inclusion usually requires triple click

[peotidbit]

I've tried tripple click as well, but still with failure. Anything I can do to get more info?

[PoltoS]

Please read the manual about how to click to add to the network. Use this sequence to first remove and then add to the network

[peotidbit]

Please specify which manual. I've done this before with an older version of z-way. Now I have updated to the latest.

[PoltoS]

This is not in Z-Way, but in the device. Please check the manual of the device.

[peotidbit]

I'm following the device manual. Steps 5 and 6. See attachement.

[PoltoS]

In that case follow the reset procedure mentioned in the sensor manual