Am I the only one that can't connect to Alexa ?

Discussions about Z-Way software and Z-Wave technology in general
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micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Am I the only one that can't connect to Alexa ?

Post by micky1500 »

Alexa app seems to have been down today. Saturday 3rd August 2019.

I have checked https://support.zwave.eu/status/
And all 4 servers are working !
I believe this to be a false reading.

My firewall shows a lot of attempts to re-connect -- 41523 attempts port 22 at find.z-wave.me
It shows the IP address of all 4 servers.

I recently upgraded to 3.0.0 on a new Raspberry PI.
I turned off my firewall
I restarted the raspberry
I restarted the router
Nothing worked.

Randomly about 12 hours later it starts working again.

Did anyone else have this issue ?
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Am I the only one that can't connect to Alexa ?

Post by PoltoS »

There was a problem on our side. Sorry for that. It is back again.

The page you mention shows that servers are up. They were up indeed, but there was a fault with the service itself. Now it is upp and running.
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Am I the only one that can't connect to Alexa ?

Post by micky1500 »

Thanks For the update.
As your server page said everything was working fine, I assumed I had an issue at my end.

No one else seemed that bothered that it was not working.
I'll just wait 24 hours next time and hope it fixes itself.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
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