Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Discussions about Z-Way software and Z-Wave technology in general
jalalsinisaz
Posts: 7
Joined: 04 Feb 2020 22:31

Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by jalalsinisaz »

Hi Guys,

I have a problem adding GoControle thermostat GC-TBZ48L and alarm.com thermostat into my z-wave network. All the command classes pass the interview but ThermostatSetPoint!
Capture.PNG
Capture.PNG (15.86 KiB) Viewed 9654 times
Can you please help me resolve it!

Thanks

User avatar
PoltoS
Posts: 5832
Joined: 26 Jan 2011 19:36

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by PoltoS »

Please show the low when you click on Force

jalalsinisaz
Posts: 7
Joined: 04 Feb 2020 22:31

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by jalalsinisaz »

Hi PoltoS,

Thank you for the reply.

This is the log:
[2020-02-05 14:51:33.593] [zway] Adding job: ThermostatSetPoint Supported Get
[2020-02-05 14:51:33.599] [D] [zway] SENDING (cb 0x45): ( 01 09 00 13 0E 02 43 04 25 45 CE )
[2020-02-05 14:51:33.600] [D] [zway] RECEIVED ACK
[2020-02-05 14:51:33.605] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-05 14:51:33.605] [D] [zway] SENT ACK
[2020-02-05 14:51:33.605] [D] [zway] Delivered to Z-Wave stack
[2020-02-05 14:51:33.619] [D] [zway] RECEIVED: ( 01 07 00 13 45 00 00 01 AF )
[2020-02-05 14:51:33.620] [D] [zway] SENT ACK
[2020-02-05 14:51:33.620] [zway] Job 0x13 (ThermostatSetPoint Supported Get): Delivered
[2020-02-05 14:51:33.620] [D] [zway] SendData Response with callback 0x45 received: received by recipient
[2020-02-05 14:51:33.620] [D] [zway] SETDATA devices.14.data.lastSendInternal = **********
[2020-02-05 14:51:33.620] [D] [zway] SETDATA devices.14.data.lastSend = 7582668 (0x0073b3cc)
[2020-02-05 14:51:33.620] [D] [zway] Job 0x13 (ThermostatSetPoint Supported Get): success
[2020-02-05 14:51:33.620] [zway] Waiting for job reply: ThermostatSetPoint Supported Get
[2020-02-05 14:51:33.639] [D] [zway] RECEIVED: ( 01 0A 00 04 00 0E 04 43 05 06 18 A3 )
[2020-02-05 14:51:33.639] [D] [zway] SENT ACK
[2020-02-05 14:51:33.639] [D] [zway] SETDATA devices.14.data.lastReceived = 0 (0x00000000)
[2020-02-05 14:51:33.639] [D] [zway] Received reply on job (ThermostatSetPoint Supported Get)
[2020-02-05 14:51:33.639] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.modemask = 6150 (0x00001806)
[2020-02-05 14:51:33.640] [zway] Node 14:0 CC ThermostatSetPoint: Supported Thermostat SetPoint modemask 0x1806
[2020-02-05 14:51:33.640] [zway] Adding job: ThermostatSetPoint Get
[2020-02-05 14:51:33.640] [zway] Adding job: ThermostatSetPoint Get
[2020-02-05 14:51:33.640] [zway] Adding job: ThermostatSetPoint Get
[2020-02-05 14:51:33.659] [zway] Adding job: MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get
[2020-02-05 14:51:33.660] [D] [zway] SENDING (cb 0x46): ( 01 16 00 13 0E 0F 8F 01 03 03 43 02 01 03 43 02 02 03 43 02 0F 25 46 5B )
[2020-02-05 14:51:33.662] [D] [zway] RECEIVED ACK
[2020-02-05 14:51:33.667] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-05 14:51:33.667] [D] [zway] SENT ACK
[2020-02-05 14:51:33.667] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get): Response received - transfered to encapsulated jobs
[2020-02-05 14:51:33.667] [D] [zway] Delivered to Z-Wave stack
[2020-02-05 14:51:33.667] [D] [zway] Delivered to Z-Wave stack
[2020-02-05 14:51:33.667] [D] [zway] Delivered to Z-Wave stack
[2020-02-05 14:51:33.667] [D] [zway] Delivered to Z-Wave stack
[2020-02-05 14:51:33.691] [D] [zway] RECEIVED: ( 01 07 00 13 46 00 00 02 AF )
[2020-02-05 14:51:33.691] [D] [zway] SENT ACK
[2020-02-05 14:51:33.692] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get): Callback received - transfered to encapsulated jobs
[2020-02-05 14:51:33.692] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-05 14:51:33.692] [D] [zway] SendData Response with callback 0x46 received: received by recipient
[2020-02-05 14:51:33.692] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-05 14:51:33.692] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-05 14:51:33.692] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-05 14:51:33.692] [D] [zway] SendData Response with callback 0x46 received: received by recipient
[2020-02-05 14:51:33.692] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-05 14:51:33.692] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-05 14:51:33.692] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-05 14:51:33.692] [D] [zway] SendData Response with callback 0x46 received: received by recipient
[2020-02-05 14:51:33.692] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-05 14:51:33.692] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-05 14:51:33.692] [I] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get): Delivered
[2020-02-05 14:51:33.692] [D] [zway] SendData Response with callback 0x46 received: received by recipient
[2020-02-05 14:51:33.693] [D] [zway] SETDATA devices.14.data.lastSendInternal = **********
[2020-02-05 14:51:33.693] [D] [zway] SETDATA devices.14.data.lastSend = 7582675 (0x0073b3d3)
[2020-02-05 14:51:33.693] [D] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get): success
[2020-02-05 14:51:33.693] [I] [zway] Removing job: MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get, ThermostatSetPoint Get
[2020-02-05 14:51:33.701] [D] [zway] RECEIVED: ( 01 15 00 04 00 0E 0F 8F 01 02 05 43 03 01 09 48 05 43 03 02 09 50 78 )
[2020-02-05 14:51:33.702] [D] [zway] SENT ACK
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.data.lastReceived = 0 (0x00000000)
[2020-02-05 14:51:33.702] [D] [zway] Received reply on job (ThermostatSetPoint Get)
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.size = **********
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.precision = **********
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.deviceScale = 1 (0x00000001)
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.deviceScaleString = "°F"
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.val = 22.200001
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1.setVal = 22.200001
[2020-02-05 14:51:33.702] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.1 = Empty
[2020-02-05 14:51:33.703] [D] [zway] Received reply on job (ThermostatSetPoint Get)
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.size = **********
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.precision = **********
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.deviceScale = 1 (0x00000001)
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.deviceScaleString = "°F"
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.val = 26.700001
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2.setVal = 26.700001
[2020-02-05 14:51:33.703] [D] [zway] SETDATA devices.14.instances.0.commandClasses.67.data.2 = Empty
[2020-02-05 14:51:35.792] [D] [zway] Job 0x13: deleted from queue
[2020-02-05 14:51:35.822] [W] [zway] Reply not received before timeout for job (ThermostatSetPoint Get)
[2020-02-05 14:51:53.902] [D] [zway] Job 0x13: deleted from queue
[2020-02-05 14:51:53.912] [D] [zway] Job 0x13: deleted from queue
[2020-02-05 14:51:53.912] [D] [zway] Job 0x13: deleted from queue
[2020-02-05 14:51:56.018] [D] [zway] Job 0x13: deleted from queue

User avatar
PoltoS
Posts: 5832
Joined: 26 Jan 2011 19:36

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by PoltoS »

Looks like the thermostat is not accepting more than two commands in MultiCommand.

You can bypass it globally by setting in config/Defaults.xml CommandClass MultiCmd -> MaxNum (requires Z-Way restart) to 2 or per device by doing /JS/Rub/zway.devices[14].MultCmd.data.maxNum=2 (works instantly). Then force interview

jalalsinisaz
Posts: 7
Joined: 04 Feb 2020 22:31

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by jalalsinisaz »

Hi PoltoS,

I so appreciate for you responce. I changed the config and restarted the zway, how ever the issue not fixed.
This is the new log:
[2020-02-12 17:30:47.200] [zway] Adding job: ThermostatSetPoint Supported Get
[2020-02-12 17:30:47.205] [D] [zway] SENDING (cb 0x69): ( 01 09 00 13 12 02 43 04 05 69 DE )
[2020-02-12 17:30:47.206] [D] [zway] RECEIVED ACK
[2020-02-12 17:30:47.210] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:30:47.210] [D] [zway] SENT ACK
[2020-02-12 17:30:47.210] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:30:48.459] [D] [zway] RECEIVED: ( 01 07 00 13 69 00 00 7D FF )
[2020-02-12 17:30:48.459] [D] [zway] SENT ACK
[2020-02-12 17:30:48.459] [zway] Job 0x13 (ThermostatSetPoint Supported Get): Delivered
[2020-02-12 17:30:48.460] [D] [zway] SendData Response with callback 0x69 received: received by recipient
[2020-02-12 17:30:48.460] [D] [zway] SETDATA devices.18.data.lastSendInternal = **********
[2020-02-12 17:30:48.460] [D] [zway] SETDATA devices.18.data.lastSend = 90735 (0x0001626f)
[2020-02-12 17:30:48.460] [D] [zway] Job 0x13 (ThermostatSetPoint Supported Get): success
[2020-02-12 17:30:48.460] [zway] Waiting for job reply: ThermostatSetPoint Supported Get
[2020-02-12 17:30:48.622] [D] [zway] RECEIVED: ( 01 0A 00 04 00 12 04 43 05 06 18 BF )
[2020-02-12 17:30:48.622] [D] [zway] SENT ACK
[2020-02-12 17:30:48.623] [D] [zway] SETDATA devices.18.data.lastReceived = 0 (0x00000000)
[2020-02-12 17:30:48.623] [D] [zway] Received reply on job (ThermostatSetPoint Supported Get)
[2020-02-12 17:30:48.623] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.modemask = 6150 (0x00001806)
[2020-02-12 17:30:48.623] [zway] Node 18:0 CC ThermostatSetPoint: Supported Thermostat SetPoint modemask 0x1806
[2020-02-12 17:30:48.623] [zway] Adding job: ThermostatSetPoint Get
[2020-02-12 17:30:48.623] [zway] Adding job: ThermostatSetPoint Get
[2020-02-12 17:30:48.623] [zway] Adding job: ThermostatSetPoint Get
[2020-02-12 17:30:48.623] [zway] Adding job: MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get
[2020-02-12 17:30:48.623] [D] [zway] SENDING (cb 0x6a): ( 01 12 00 13 12 0B 8F 01 02 03 43 02 01 03 43 02 02 05 6A 07 )
[2020-02-12 17:30:48.631] [D] [zway] RECEIVED ACK
[2020-02-12 17:30:48.631] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:30:48.631] [D] [zway] SENT ACK
[2020-02-12 17:30:48.631] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get): Response received - transfered to encapsulated jobs
[2020-02-12 17:30:48.631] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:30:48.631] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:30:48.631] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:30:48.652] [D] [zway] RECEIVED: ( 01 07 00 13 6A 00 00 02 83 )
[2020-02-12 17:30:48.652] [D] [zway] SENT ACK
[2020-02-12 17:30:48.652] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get): Callback received - transfered to encapsulated jobs
[2020-02-12 17:30:48.652] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-12 17:30:48.652] [D] [zway] SendData Response with callback 0x6a received: received by recipient
[2020-02-12 17:30:48.652] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-12 17:30:48.652] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-12 17:30:48.652] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-12 17:30:48.652] [D] [zway] SendData Response with callback 0x6a received: received by recipient
[2020-02-12 17:30:48.652] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-12 17:30:48.652] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-12 17:30:48.652] [I] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get): Delivered
[2020-02-12 17:30:48.653] [D] [zway] SendData Response with callback 0x6a received: received by recipient
[2020-02-12 17:30:48.653] [D] [zway] SETDATA devices.18.data.lastSendInternal = **********
[2020-02-12 17:30:48.653] [D] [zway] SETDATA devices.18.data.lastSend = 90754 (0x00016282)
[2020-02-12 17:30:48.653] [D] [zway] Job 0x13 (MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get): success
[2020-02-12 17:30:48.653] [I] [zway] Removing job: MultiCmd, ThermostatSetPoint Get, ThermostatSetPoint Get
[2020-02-12 17:30:48.671] [D] [zway] RECEIVED: ( 01 15 00 04 00 12 0F 8F 01 02 05 43 03 01 01 13 05 43 03 02 01 16 79 )
[2020-02-12 17:30:48.672] [D] [zway] SENT ACK
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.data.lastReceived = 0 (0x00000000)
[2020-02-12 17:30:48.672] [D] [zway] Received reply on job (ThermostatSetPoint Get)
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.size = **********
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.precision = **********
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.deviceScale = 0 (0x00000000)
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.deviceScaleString = "°C"
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.val = 19.000000
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1.setVal = 19.000000
[2020-02-12 17:30:48.672] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.1 = Empty
[2020-02-12 17:30:48.673] [D] [zway] Received reply on job (ThermostatSetPoint Get)
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.size = **********
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.precision = **********
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.deviceScale = 0 (0x00000000)
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.deviceScaleString = "°C"
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.val = 22.000000
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2.setVal = 22.000000
[2020-02-12 17:30:48.673] [D] [zway] SETDATA devices.18.instances.0.commandClasses.67.data.2 = Empty
[2020-02-12 17:30:48.691] [D] [zway] SENDING (cb 0x6b): ( 01 0A 00 13 12 03 43 02 0F 05 6B D7 )
[2020-02-12 17:30:48.693] [D] [zway] RECEIVED ACK
[2020-02-12 17:30:48.697] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:30:48.697] [D] [zway] SENT ACK
[2020-02-12 17:30:48.697] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:30:48.722] [D] [zway] RECEIVED: ( 01 07 00 13 6B 00 00 03 83 )
[2020-02-12 17:30:48.722] [D] [zway] SENT ACK
[2020-02-12 17:30:48.722] [I] [zway] Job 0x13 (ThermostatSetPoint Get): Delivered
[2020-02-12 17:30:48.723] [D] [zway] SendData Response with callback 0x6b received: received by recipient
[2020-02-12 17:30:48.723] [D] [zway] SETDATA devices.18.data.lastSendInternal = **********
[2020-02-12 17:30:48.723] [D] [zway] SETDATA devices.18.data.lastSend = 90761 (0x00016289)
[2020-02-12 17:30:48.723] [D] [zway] Job 0x13 (ThermostatSetPoint Get): success
[2020-02-12 17:30:48.723] [I] [zway] Waiting for job reply: ThermostatSetPoint Get
[2020-02-12 17:30:50.626] [D] [zway] Job 0x13: deleted from queue
[2020-02-12 17:30:50.839] [W] [zway] Reply not received before timeout for job (ThermostatSetPoint Get)

jalalsinisaz
Posts: 7
Joined: 04 Feb 2020 22:31

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by jalalsinisaz »

This is also the log of another thermostat:
[2020-02-12 17:35:41.784] [zway] Adding job: ThermostatSetPoint Supported Get
[2020-02-12 17:35:41.784] [D] [zway] SENDING (cb 0x6c): ( 01 09 00 13 11 02 43 04 25 6C F8 )
[2020-02-12 17:35:41.786] [D] [zway] RECEIVED ACK
[2020-02-12 17:35:41.790] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:35:41.790] [D] [zway] SENT ACK
[2020-02-12 17:35:41.790] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:35:41.805] [D] [zway] RECEIVED: ( 01 07 00 13 6C 00 00 02 85 )
[2020-02-12 17:35:41.805] [D] [zway] SENT ACK
[2020-02-12 17:35:41.805] [zway] Job 0x13 (ThermostatSetPoint Supported Get): Delivered
[2020-02-12 17:35:41.805] [D] [zway] SendData Response with callback 0x6c received: received by recipient
[2020-02-12 17:35:41.805] [D] [zway] SETDATA devices.17.data.lastSendInternal = **********
[2020-02-12 17:35:41.805] [D] [zway] SETDATA devices.17.data.lastSend = 119749 (0x0001d3c5)
[2020-02-12 17:35:41.805] [D] [zway] Job 0x13 (ThermostatSetPoint Supported Get): success
[2020-02-12 17:35:41.805] [zway] Waiting for job reply: ThermostatSetPoint Supported Get
[2020-02-12 17:35:41.864] [D] [zway] RECEIVED: ( 01 09 00 04 00 11 03 43 05 06 A0 )
[2020-02-12 17:35:41.864] [D] [zway] SENT ACK
[2020-02-12 17:35:41.865] [D] [zway] SETDATA devices.17.data.lastReceived = 0 (0x00000000)
[2020-02-12 17:35:41.865] [D] [zway] Received reply on job (ThermostatSetPoint Supported Get)
[2020-02-12 17:35:41.865] [D] [zway] SETDATA devices.17.instances.0.commandClasses.67.data.modemask = 6 (0x00000006)
[2020-02-12 17:35:41.865] [zway] Node 17:0 CC ThermostatSetPoint: Supported Thermostat SetPoint modemask 0x6
[2020-02-12 17:35:41.865] [zway] Adding job: ThermostatSetPoint Capability Get (v3)
[2020-02-12 17:35:41.865] [zway] Adding job: ThermostatSetPoint Capability Get (v3)
[2020-02-12 17:35:41.865] [D] [zway] SENDING (cb 0x6d): ( 01 0A 00 13 11 03 43 09 01 25 6D F7 )
[2020-02-12 17:35:41.874] [D] [zway] RECEIVED ACK
[2020-02-12 17:35:41.875] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:35:41.875] [D] [zway] SENT ACK
[2020-02-12 17:35:41.875] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:35:41.894] [D] [zway] RECEIVED: ( 01 07 00 13 6D 00 00 02 84 )
[2020-02-12 17:35:41.894] [D] [zway] SENT ACK
[2020-02-12 17:35:41.894] [zway] Job 0x13 (ThermostatSetPoint Capability Get (v3)): Delivered
[2020-02-12 17:35:41.894] [D] [zway] SendData Response with callback 0x6d received: received by recipient
[2020-02-12 17:35:41.894] [D] [zway] SETDATA devices.17.data.lastSendInternal = **********
[2020-02-12 17:35:41.894] [D] [zway] SETDATA devices.17.data.lastSend = 119758 (0x0001d3ce)
[2020-02-12 17:35:41.894] [D] [zway] Job 0x13 (ThermostatSetPoint Capability Get (v3)): success
[2020-02-12 17:35:41.894] [zway] Waiting for job reply: ThermostatSetPoint Capability Get (v3)
[2020-02-12 17:35:41.955] [D] [zway] RECEIVED: ( 01 0D 00 04 00 11 07 43 0A 01 2A 23 2A 5F D4 )
[2020-02-12 17:35:41.955] [D] [zway] SENT ACK
[2020-02-12 17:35:41.955] [D] [zway] SETDATA devices.17.data.lastReceived = 0 (0x00000000)
[2020-02-12 17:35:41.955] [E] [zway] Packet CC::THERMOSTAT_SETPOINT_CAPABILITIES_REPORT_V3 is too short: required at least 14 bytes, got 7
[2020-02-12 17:35:41.955] [E] [zway] Error returned from _zway_cc_call_handler(zway, command, controller->id, 0, data[4], &data[5]): Wrong packet from Z-Wave network or Discovery got bad data (stick communication failed) (-9)
[2020-02-12 17:35:43.968] [D] [zway] Job 0x13: deleted from queue
[2020-02-12 17:35:44.019] [W] [zway] Reply not received before timeout for job (ThermostatSetPoint Capability Get (v3))
[2020-02-12 17:35:44.019] [D] [zway] SENDING (cb 0x6e): ( 01 0A 00 13 11 03 43 09 02 25 6E F7 )
[2020-02-12 17:35:44.021] [D] [zway] RECEIVED ACK
[2020-02-12 17:35:44.025] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-02-12 17:35:44.025] [D] [zway] SENT ACK
[2020-02-12 17:35:44.025] [D] [zway] Delivered to Z-Wave stack
[2020-02-12 17:35:44.049] [D] [zway] RECEIVED: ( 01 07 00 13 6E 00 00 02 87 )
[2020-02-12 17:35:44.049] [D] [zway] SENT ACK
[2020-02-12 17:35:44.049] [zway] Job 0x13 (ThermostatSetPoint Capability Get (v3)): Delivered
[2020-02-12 17:35:44.049] [D] [zway] SendData Response with callback 0x6e received: received by recipient
[2020-02-12 17:35:44.049] [D] [zway] SETDATA devices.17.data.lastSendInternal = **********
[2020-02-12 17:35:44.049] [D] [zway] SETDATA devices.17.data.lastSend = 119971 (0x0001d4a3)
[2020-02-12 17:35:44.049] [D] [zway] Job 0x13 (ThermostatSetPoint Capability Get (v3)): success
[2020-02-12 17:35:44.049] [zway] Waiting for job reply: ThermostatSetPoint Capability Get (v3)
[2020-02-12 17:35:44.100] [D] [zway] RECEIVED: ( 01 0D 00 04 00 11 07 43 0A 02 2A 32 2A 5F C6 )
[2020-02-12 17:35:44.100] [D] [zway] SENT ACK
[2020-02-12 17:35:44.101] [D] [zway] SETDATA devices.17.data.lastReceived = 0 (0x00000000)
[2020-02-12 17:35:44.101] [E] [zway] Packet CC::THERMOSTAT_SETPOINT_CAPABILITIES_REPORT_V3 is too short: required at least 14 bytes, got 7
[2020-02-12 17:35:44.101] [E] [zway] Error returned from _zway_cc_call_handler(zway, command, controller->id, 0, data[4], &data[5]): Wrong packet from Z-Wave network or Discovery got bad data (stick communication failed) (-9)
[2020-02-12 17:35:46.172] [W] [zway] Reply not received before timeout for job (ThermostatSetPoint Capability Get (v3))

User avatar
PoltoS
Posts: 5832
Joined: 26 Jan 2011 19:36

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by PoltoS »

For me the device looks as buggy - it do not reply to some commands and reply with corrupted packets on some others. Please contact the manufacturer and show them those logs - they should be able to fix the issue

jalalsinisaz
Posts: 7
Joined: 04 Feb 2020 22:31

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by jalalsinisaz »

I tested both devices with Openhab and Aeotec. Both devices are working with other controllers!

User avatar
PoltoS
Posts: 5832
Joined: 26 Jan 2011 19:36

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by PoltoS »

Others might reply on knowledge of capabilities. But this is a bug anyway. Please contact the manufacturer to get a comment from them

JasonJoel
Posts: 2
Joined: 12 Mar 2020 01:53

Re: Interview errors for ThermostatSetPoint Command Class with both GoControl thermostat and alarm.com thermostat

Post by JasonJoel »

I'm glad I read this thread! I had a UZB + z-way license on order, but have now cancelled it.

The GC-TBZ48L works on at least 5 other zwave controllers I have access to (all open z-wave based systems, Hubitat, SmartThings, Vera, HomeSeer). If it can't work on this one, then this is not the solution for me, as I have 4 of them.

Based on the fact that it works on many other controllers, your answer of "contact the manufacturer" is very telling to me. If I want that attitude/answer, I can just stick with other solutions I use. Disappointing, but I appreciate you confirming it won't work with your product.

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