Login Issue

Discussions about Z-Way software and Z-Wave technology in general
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NAP1947
Posts: 4
Joined: 18 May 2020 17:34

Login Issue

Post by NAP1947 »

I am new to this and just setup a Pi0 with Z-Wave and was able to login and change my password.

Now I have devices to setup I am not able to login, either from the original iOS or OS.

I get an error that I am not valid.

I have searched both here and the internet without remedy, maybe I am asking the wrong question, lots of login issues but not this one.

Suggestions?

NAP1947
Posts: 4
Joined: 18 May 2020 17:34

Re: Login Issue

Post by NAP1947 »

More information, I am using Razberry2 and I get the error " User not found. Please check your login or password "

NAP1947
Posts: 4
Joined: 18 May 2020 17:34

Re: Login Issue

Post by NAP1947 »

I guess this is more for experience$ users not beginners, is there any other source of help?

micky1500
Posts: 146
Joined: 07 Feb 2016 16:29

Re: Login Issue

Post by micky1500 »

That's the normal error message for an invalid password.

You mention iOS, but what other OS are you also trying ?
Preferred browser is Chrome, Clear the cache if you are already using Chrome.
Let's assume you are trying to login locally, eg 192.168.1.x:8083 with something like admin and the password !
or are you logging in remotely … that will also need your remote id.
Raspi 4(Buster), Zwave Version 3.0.6 x It's not my fault... I am not z-way team, just a user of a great system.

NAP1947
Posts: 4
Joined: 18 May 2020 17:34

Re: Login Issue

Post by NAP1947 »

Micky1500, thank you I got it sorted out.
Another beginner problem, when trying to add my first Z-wave switch device, I get the error shown in the attached screen print from Mac OS, cannot figure out how to get rid of it, cannot add device with it there.
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Screen Shot 2020-06-05 at 11.01.20 AM.png
Screen Shot 2020-06-05 at 11.01.20 AM.png (72.15 KiB) Viewed 249 times

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PoltoS
Posts: 5677
Joined: 26 Jan 2011 19:36

Re: Login Issue

Post by PoltoS »

Such error appears when you don't have Z-Wave hardware installed (UZB or RaZberry)

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