Hi,
i recently bought a UZB with license. I had problems pairing devices to my setup, so i thought I'd try to update the UZB firmware. It seems, that after the update my license is lost. When i try to enter my license key again, it fails with "Unable to verify the License Key".
What can I do to recover my license? Will the license always be lost on firmware updates?
Bests
License not working after Firmware update
Re: License not working after Firmware update
@Z-Wave Support thanks for contacting me via PM. Unfortunately I am not allowed to send PMs just yet, so I can not send you my license. Is there an E-Mail address or something I could use instead to send you my License?
Re: License not working after Firmware update
The issue has been resolved. Thank you very much for your help.
Re: License not working after Firmware update
Welcome!
We meanwhile found the cause of that problem and disabled the corresponding update
We meanwhile found the cause of that problem and disabled the corresponding update