How to delete "interview not complete" devices
Posted: 09 Dec 2020 11:05
Hardware: z-wave.me USB stick on Raspberry Pi 3B, z-wayserver version 3.1.1.
I have 3 devices that I had issues with during inclusion. As a result, those 3 devices show up as "Interview is not complete" under "Network health" in the Expert GUI.
These 3 devices simply don't exist (I've re-included them after a device reset, they are working fine under another device ID), I would like to just remove them. But... how? From the expert GUI, you can only remove failed devices, and somehow z-way doesn't see these devices as failed (yet).
From the regular UI (Devices -> Manage), there is a trash can icon behind every device listed, but that doesn't work.
When I click the trash can icon, I am presented with 2 options: "Reset and remove" and "Remove".
The first one doesn't work at all: clicking it shows a modal window with no content and only a "Cancel" button.
The second one does not work either: very shortly the following error message appears:
"An unexpected error occured during loading data. Try to reload the page."
(I made a screen recording here: http://misc.webgear.nl/z-wave.mov
Then the page reloads as if nothing happened. And the device is still there.
How can I remove a device that is not on my z-way network????
Finally: I've been using z-way since 2015. Five years have passed and the quality of the z-way software is still very questionable. It was bad in 2015, it is still as bad now.
Do you guys test at all? There are so many things that just don't work or only work somewhat.
I paid EUR 35 for a z-wave dongle, I paid EUR 60 for a z-wave license... is it too much to ask to expect a bit of quality in return?
For 2021 I wish for lots of quality improvements on the z-way software Thank you!
I have 3 devices that I had issues with during inclusion. As a result, those 3 devices show up as "Interview is not complete" under "Network health" in the Expert GUI.
These 3 devices simply don't exist (I've re-included them after a device reset, they are working fine under another device ID), I would like to just remove them. But... how? From the expert GUI, you can only remove failed devices, and somehow z-way doesn't see these devices as failed (yet).
From the regular UI (Devices -> Manage), there is a trash can icon behind every device listed, but that doesn't work.
When I click the trash can icon, I am presented with 2 options: "Reset and remove" and "Remove".
The first one doesn't work at all: clicking it shows a modal window with no content and only a "Cancel" button.
The second one does not work either: very shortly the following error message appears:
"An unexpected error occured during loading data. Try to reload the page."
(I made a screen recording here: http://misc.webgear.nl/z-wave.mov
Then the page reloads as if nothing happened. And the device is still there.
How can I remove a device that is not on my z-way network????
Finally: I've been using z-way since 2015. Five years have passed and the quality of the z-way software is still very questionable. It was bad in 2015, it is still as bad now.
Do you guys test at all? There are so many things that just don't work or only work somewhat.
I paid EUR 35 for a z-wave dongle, I paid EUR 60 for a z-wave license... is it too much to ask to expect a bit of quality in return?
For 2021 I wish for lots of quality improvements on the z-way software Thank you!