Impossible to get into Razberry Configuration Interface

Discussions about Z-Way software and Z-Wave technology in general
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sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Impossible to get into Razberry Configuration Interface

Post by sergrossi »

Z-Way software 3.2.3 Razberry 7 (firmware version is: 7.26 [Bootloader: 1766938484]) firmware update does not work
When updating from the Z-Way settings section, a page exits.
The IP-RaZberry site does not allow you to establish a connection.
What can be done?
I can't open tab

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Until the problem is solved, how can you reboot and shut down the Raspberry Pi without using the terminal.

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Last edited by sergrossi on 20 Aug 2022 03:18, edited 1 time in total.
Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
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PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: Z-Way 3.2.3 firmware update does not work

Post by PoltoS »

What would you like to upgrade? RaZberry 7 or Z-Way?
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sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Re: Impossible to get into Razberry Configuration Interface

Post by sergrossi »

Z-Way.
Clicking the Open Updater button opens a blank page.
Moreover, this situation also occurs on another Raspberry with Razberry 2
Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
lanbrown
Posts: 333
Joined: 01 Jun 2021 08:06

Re: Impossible to get into Razberry Configuration Interface

Post by lanbrown »

It works for me. So maybe there is something on your network or ISP that is blocking it. Your gateway also seems odd. While the gateway can be any IP from 1 to 254, usually it is .1 or .254; first or last IP. You have 192.168.0.28 configured. Are you sure that is your gateway? It could also be a DNS issue as your DNS server is set to 192.168.0.254. So it looks like you either have a gateway issue or a DNS issue.

3.2.3 is the latest Z-Way version. That is also what you show as running.
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sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Re: Impossible to get into Razberry Configuration Interface

Post by sergrossi »

It's just a picture from the internet. I can't open this page.
Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
lanbrown
Posts: 333
Joined: 01 Jun 2021 08:06

Re: Impossible to get into Razberry Configuration Interface

Post by lanbrown »

So you can't get into your Z-Way is what you're really saying. Do you know the IP address of your Raspberry Pi? If not, then that is something you need to figure out. Your posts are very confusing.
The IP-RaZberry site does not allow you to establish a connection.
That doesn't make much sense. It may not work for you, but it the Z-Wave.me site is reachable.
Until the problem is solved, how can you reboot and shut down the Raspberry Pi without using the terminal.
From the GUI, click the Raspberry icon and then at the bottom it says logout. Click the logout and it will give the option to reboot, shutdown or logout.

1) Do you have access to the Z-Way GUI
2) Do you know the IP address of your Raspberry Pi?
3) Is the address statically assigned or via DHCP?
4) Did you install Z-Way or use the Raspbian image from Z-Wave.me that has Z-Way preinstalled?
5) Can you SSH into the Raspberry Pi
6) Is Z-Way running
7) Can you see the desktop of your Raspberry Pi and can you open http://127.0.0.1:8083
8) Can you open a browser and reach anything on the Internet on either Raspberry Pi?
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sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Re: Impossible to get into Razberry Configuration Interface

Post by sergrossi »

Yes, you are right, I asked a very confusing question.
Last edited by sergrossi on 22 Aug 2022 03:41, edited 1 time in total.
Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
User avatar
PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: Impossible to get into Razberry Configuration Interface

Post by PoltoS »

When you click on Upgrade button, a page with the UI shown above should open. I got you that you have a blank page.

Please open the browser console to see why the page is blank. You can also try to access the page directly: it is http://RPi_IP:8084 (same as for the UI, but with port 8084 instead of 8083). What do you see here?

I would assume that the webif service (it is serving the 8084) is not installed by you (if you installed only z-way-server and not z-way-full (meta package that includes z-way-server, webif and zbw). Use our script on our https://z-wave.me/z-way/download-z-way/ page to install the full Z-Way will all dependencies.

Another possibility is that the webif experiences errors due to libraries. Please do "lsb_release -a" and show us
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sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Re: Impossible to get into Razberry Configuration Interface

Post by sergrossi »

Port 8084 - blank page.
-----------
"lsb_release -a" and show us -
No LSB modules are available.
Distributor ID: Raspbian
Description: Raspbian GNU/Linux 11 (bullseye)
Release: 11
Codename: bullseye
----------------
I installed everything according to your instructions:
1. install - Raspberry Pi OS Lite (Debian version: 11 (bullseye)
2. wget -qO - https://storage.z-wave.me/RaspbianInstall | sudo bash
++++++++++++++
I also tried this -
1. Raspberry Pi SD card image with pre-installed Z-Way
when you make a command - sudo apt-get update
-
Hit:1 htt p://raspbian.raspberrypi.org/raspbian bullseye InRelease
Hit:2 htt p://archive.raspberrypi.org/debian bullseye InRelease
Get:3 htt ps://repo.z-wave.me/z-way/raspbian bullseye InRelease [1,808 B]
Err:3 htt ps://repo.z-wave.me/z-way/raspbian bullseye InRelease
The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D5AA8FC24C6547A2
Fetched 1,808 B in 1s (1,312 B/s)
Reading package lists... Done
W: An error occurred during the signature verification. The repository is not updated and the previous index files will be used. GPG error: https://repo.z-wave.me/z-way/raspbian bullseye InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D5AA8FC24C6547A2
W: Failed to fetch https://repo.z-wave.me/z-way/raspbian/d ... /InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D5AA8FC24C6547A2
W: Some index files failed to download. They have been ignored, or old ones used instead.

-----------------
In the interface
The update can last indefinitely, and will not end.
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Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
User avatar
sergrossi
Posts: 17
Joined: 19 Aug 2022 14:26

Re: Impossible to get into Razberry Configuration Interface

Post by sergrossi »

I tried to install Z-Way on Raspberry Pi OS Full, the problem remained.
Version 3.2.2 does not have this problem.
Everything opens as it should.
Raspberry Pi 4, Raspberry Pi OS Lite (Debian version: 11 (bullseye),
Z-Way for Raspberry Pi, RaZberry 7 Pro, RaZberry 2
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