Impossible to get into Razberry Configuration Interface

[seattleneil]

Try these magic incantations:

From command line, run the following commands:

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sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys D5AA8FC24C6547A2
sudo apt-get update
export BUILD=3.2.3; cd /tmp/
wget https://storage.z-wave.me/z-way-server/z-way-${BUILD}_armhf.deb
sudo dpkg -i z-way-${BUILD}_armhf.deb

[sergrossi]

Thanks for the help. But I don't get through
-------

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pi@z-way-pi3B:~ $ export BUILD=3.2.3; cd /tmp/
pi@z-way-pi3B:/tmp $ wget https://storage.z-wave.me/z-way-server/z-way-${BUILD}_armhf.deb
--2022-08-22 07:47:02--  ftp://https/
           => ‘.listing’
Resolving https (https)... failed: Name or service not known.
wget: unable to resolve host address ‘https’
//storage.z-wave.me/z-way-server/z-way-3.2.3_armhf.deb: Scheme missing.
pi@z-way-pi3B:/tmp $ sudo dpkg -i zway-${BUILD}_armhf.deb
dpkg: error: cannot access archive 'zway-3.2.3_armhf.deb': No such file or directory
pi@z-way-pi3B:/tmp $

[seattleneil]

Remove the space character between https: and //. The space was added so that the URL was not encoded.

[sergrossi]

still an error

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pi@z-way-pi4gb8:/tmp $ sudo dpkg -i zway-${BUILD}_armhf.deb
dpkg: error: cannot access archive 'zway-3.2.3_armhf.deb': No such file or directory
pi@z-way-pi4gb8:/tmp $

[seattleneil]

I'm guessing you already figured out "zway" should be "z-way" from the error message.

Apologies for the typo in my instructions.

[sergrossi]

Thank you for drawing my attention.
All magic spells were successful. But the problem remained.

I started over. Tried on different Raspberry Pi 3 and 4. Different builds of Raspberry OS. different internet providers.
All my way:
Raspberry OS (Lite, Desktop, Full) and SD Card image of Raspbian Buster including Z-Way software (here the update 3.2.2 never ends)

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sudo apt-get update
sudo apt-get upgrade
sudo reboot
sudo raspi-config - 
sudo reboot
sudo shutdown -h now
wget -qO - https://storage.z-wave.me/RaspbianInstall | sudo bash
sudo shutdown -h now
power off 10 min

The error remains. No access to the update page.
Raspberry Pi desktop opens any sites (except localhost:8084)

I will wait for the new version.
-

[seattleneil]

Although the "Open Updater" isn't working, you've successfully updated Z-Way from the command line. Isn't this a moot issue?

If it's any comfort, I always use the command line method for updating Z-Way. The command line approach will clearly show if the wget command has a problem downloading the package and if the dpkg command has a problem installing the package.

If you really have your heart set on using the web UI for updating Z-Way, please understand that there are several potential causes for port 8084 not working (e.g., webif issue, mongoose issue, firewall configuration, port conflict, missing packages). As a starting point, I suggest you first verify you can access your Z-Way instance using find.z-wave.me (i.e., remote access is configured and enabled). Once you have remote access working, I suggest you contact someone at Z-Wave.Me for support since I think remote access will be the quickest way for them to troubleshoot the problem. Please note that this issue may not be a priority for the support team if you're not using the Z-Wave.Me provided raspberry pi image, but you're using an official Raspberry Pi OS image with Z-Way installed via the RaspianInstall script.

[PoltoS]

Correct, if you can chck the "remote support" and send us boxId on help@z-wave.me, we will look on your issue