v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

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captador
Posts: 18
Joined: 02 Dec 2016 22:02

v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Post by captador »

Hello,

just fyi, after upgrading to 4.1.3 spot a problem that eventually something happens with automation/storage/configjson....json file and whole setup considers itself as an initial setup. Recovery from backup by copying file over helps. Z-way is hosted on Razberry 3

Key json diffs apparently is in controller object and somehow system starts thinking that controller has a new serial number and needs initial setup. Nothing is changed physically unless hardware itself started to glitch. Expert mode shows 3rd value uuid for controller, so no idea which value is the correct one.

Correct variant with masked ids:
"controller": {
"count_of_reconnects": 341,
"emailInitialActivated": true,
"first_start_up": "2019-07-20T22:09:17.326Z",
"firstaccess": false,
"serial": "3636e892-****-****-****-********709e",
"uuid": "3636e892-****-****-****-********709e"
},

Broken variant:
"controller": {
"count_of_reconnects": 18,
"first_start_up": "2024-05-25T15:54:48.437Z",
"serial": "6231f8ef-****-****-****-********8b8a",
"uuid": "6231f8ef-****-****-****-********8b8a"
},
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PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Post by PoltoS »

This can happen if the read of config.json failed. Pretty strange... Check for strange symbols in the old JSON. From which version were you upgrading?
captador
Posts: 18
Joined: 02 Dec 2016 22:02

Re: v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Post by captador »

4.1.2 or something like that, it was on latest and occasionally on beta versions - pretty fresh all the time

it didn't happen since. Is it a sign of memory card degradation?
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