forum

Hello.
I am trying to configure a Qubino flush heat&cool thermostat with a Fibaro HomeCenter 2 and after the devce inclusion, I get the message:

Configuration
The device does not have a template and may have limited functionality, please contact technical support in order to add the template for this device.

I have tried multiple times to delete/exclude/reinclude, reconfigure, soft-reconfigure the device but still get the same message.
I know that the device is supposed to work without template, but the thing is that the damn thermostat doesn’t work AT ALL and I am thinking that it might be damaged.
It doesn’t show any temperature (although it was included – for like a thousand times- WITH the thermic sensor attached) and if I try to manually add parameters as in the user’s manual, the message is that it doesn’t contain such parameter.
Thanks again for your support !

Probably Z-Wave.Me forum is not the best place to get support about problems between Qubino and Fibaro

Look, I'm relatively new to the matter. I'm just trying to make it work and worth the money I spent.

Sorry if I troubled anyone, I tried on other forums as well... This is the first answer to my question. Not so encouraging, isn't it?

Ineed, not very encouranging.

But a RaZberry and we will answer your questions here