Device doesn't have necessary service to change parameters? (manufacturer says it should)

Discussions about Z-Way software and Z-Wave technology in general
sofakng
Posts: 37
Joined: 09 Jun 2020 06:09

Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by sofakng »

I'm using a Zooz ZEN27 dimmer light switch and the manufacturer asked me to change parameter 9 to value 0.

However, in Z-Way Z-Wave Expert menu, when I select the device and then the Configuration tab, it says,

"This device doesn't have the necessary service."

I can read parameters (ie. click [Get] button) but I can't seem to change them.

Here is the interview results for the Configuration class:

Code: Select all

/: None (02:48)
    0: None (20:19)
        val: None (20:19)
        size: None (20:19)
    1: None (20:19)
        val: 0 (20:19)
        size: 1 (20:19)
    9: None (21:14)
        val: 1 (21:14)
        size: 1 (21:14)
    supported: true (02:48)
    version: 1 (02:49)
    security: true (02:49)
    interviewDone: true (02:49)
    interviewCounter: 9 (02:49)
The values of 'None' under the '0' label are shown in red.
seattleneil
Posts: 193
Joined: 02 Mar 2020 22:41

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by seattleneil »

What version of Z-Way software are you using and what version of firmware is the Zooz switch using?

I use Zooz switches and have not encountered a problem changing parameter values (and have successfully updated the firmware in the Zooz switches - having a direct route between the Zooz switch and Z-Way controller makes the firmware update go much faster).

Have you tried the Expert Commands tab? Scroll down until you see the Configuration command class. Do a Get for parameter 9, and then do a Set for parameter 9 with the value 0. If there's still a problem, you should be able to see what Z-Way is sending and receiving to the device using the Analytics->Zniffer History tool. Additional details are available from the command line (in file /var/log/z-way-server.log and directory /opt/z-way-server/automation/storage).

I've included a screenshot of one of my Zooz switches so that you can see the firmware info and supported command classes. Note that I typically use insure inclusion to reduce traffic and improve response time (for devices that don't need security).
Attachments
Zooz_deviceID 44.JPG
Zooz_deviceID 44.JPG (60.12 KiB) Viewed 6537 times
sofakng
Posts: 37
Joined: 09 Jun 2020 06:09

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by sofakng »

Here's a screenshot of my ZEN27 switch.

It looks similar to yours but my Application version shows 3.1 and yours shows 4.0. Also, yours doesn't show S2 Authentication?

I've actually been able to set the parameter to anything between 1 and 99 but 0 doesn't appear to work.
Attachments
Screen Shot 2020-12-16 at 6.50.39 PM.png
Screen Shot 2020-12-16 at 6.50.39 PM.png (143.77 KiB) Viewed 6536 times
seattleneil
Posts: 193
Joined: 02 Mar 2020 22:41

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by seattleneil »

In reading the Zooz advanced settings for the Zooz Z27 switch (https://www.support.getzooz.com/kb/arti ... -settings/), value 0 should be supported for parameter 9.
-------------------------------------
Ramp Rate Control
Parameter 9: Adjust the physical ramp rate for your dimmer (fade-in / fade-out effect for on / off operation). Values correspond to the number of seconds it take for the dimmer to reach full brightness or turn off when operated manually. This setting is for physical taps only, see parameter 17 to adjust Z-Wave ramp rate.

Values: 1 – 99 (seconds). 0 – instant on/off. Default: 1.

Size: 1 byte dec
-------------------------------------

If I was in your shoes (where the documentation says value 0 is supported for parameter 9), I would OTA the version 3.01 firmware released 2 months ago (which will revert the switch to factory defaults so you'll need to re-include the switch) - see: https://www.support.getzooz.com/kb/arti ... hange-log/
-------------------------------------
VER. 3.01 (released 10/2020 as OTA)
Firmware: 3.01

Changed power outage behavior in smart bulb mode
Applied timers to status reports in smart bulb mode
Changed the setting for Z-Wave ramp rate to automatically match the physical ramp rate (Parameter 17 set to default value 0)
Applied the ramp rate settings to Z-Wave triggered brightness transitions (multilevel changes)
Improved single-tap and long-tap timing for scene control triggers
-------------------------------------

If you're still having a problem with parameter 9 and value 0, just contact Zooz support since I don't think there's anything else you can do to fix the problem.
sofakng
Posts: 37
Joined: 09 Jun 2020 06:09

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by sofakng »

Thanks so much for all of the information!

I've been in touch with Zooz support (which is amazing) and they said my current firmware (v3.01) should support the 0 value. They are going to test it tomorrow on their side to verify and get back to me.

I'm just wondering though ... why does Z-Way say "This device doesn't have the necessary service." even though it apparently lets you set the parameters?
seattleneil
Posts: 193
Joined: 02 Mar 2020 22:41

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by seattleneil »

You wrote:
> why does Z-Way say "This device doesn't have the necessary service." even though it apparently lets you set the parameters?

That's a difficult question to answer definitively since it likely involves digging into the Expert UI JavaScript and may require access to Z-Way source code is which is not publicly available. Here's my best guess...

First, it's important to recognize that the Z-Wave standard continues to evolve/improve, with 4 versions of the Configuration command class. When you use the Expert commands menu->Configuration command class, Z-Way simply sends a Configuration_Get and a Configuration_Set command, as supported since version 1. When you use the Configuration menu, my guess is that Z-Way expects the device to either support the SwitchAll command class (which is obsolete) or Configuration class version 3 (where Z-Way will issue a Configuration_Name_Get command, with the device replying with the name, number and value of the configurable parameters). If you click on the Configuration button from the Expert commands menu, you will see that the Zooz switch supports Configuration class version 1, not version 3. If you click on the Interview sub-menu, you will see that the Zooz device does not support the Switch All command class (which is a good thing, since it's obsolete).

Yes, the Z-Way developers should consider issuing a different/better error message. Perhaps something like: "Use the Expert commands menu to set and get configurable parameters."

In my opinion, Z-Way supports a lot of advanced Z-Wave capabilities and provides excellent troubleshooting tools, but it's definitely not perfect. Like Z-Wave itself, I'd like to think Z-Way, the GUIs and the automation engine continue to evolve and improve. In the meantime, if/when you get stuck, use the forum.
aivs
Posts: 68
Joined: 04 Mar 2011 15:26

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by aivs »

Hi!
@sofakng please provide screenshot with error.
Connect to RPi via ssh and open the log:

Code: Select all

tail -f /var/log/z-way-server.log
Show the part of the log where you set the value 1 for parameter 9.
And show the part of the log where you set the value 0 for parameter 9.
sofakng
Posts: 37
Joined: 09 Jun 2020 06:09

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by sofakng »

@avis - I've enabled debug logging and here is the log:

Set parameter 9 to 0:

Code: Select all

[2020-12-17 14:01:07.952] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4 = Empty
[2020-12-17 14:01:07.952] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.status = Empty
[2020-12-17 14:01:07.952] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.duration = Empty
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.moreStatusUpdates = Empty
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.lastEvent = Empty
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.status = 255 (0x000000ff)
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.duration = 0 (0x00000000)
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.moreStatusUpdates = False
[2020-12-17 14:01:07.953] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.lastEvent = 12775 (0x000031e7)
[2020-12-17 14:01:07.954] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4 = Empty
[2020-12-17 14:01:07.954] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.lastSession = 4 (0x00000004)
[2020-12-17 14:01:07.954] [I] [zway] Using security scheme S2 Unauthenticated
[2020-12-17 14:01:07.954] [I] [zway] Adding job: Configuration Set
[2020-12-17 14:01:07.954] [C] [zway] Job is already marked as waiting for reply, Supervision overrides it - check encapsulated packet not to be a Get
[2020-12-17 14:01:07.954] [I] [zway] Using security scheme S2 Unauthenticated
[2020-12-17 14:01:07.955] [I] [zway] Adding job: Configuration Get
[2020-12-17 14:01:07.955] [I] [zway] Adding job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Set
[2020-12-17 14:01:07.966] [D] [zway] SENDING (cb 0x25): ( 01 1C 00 13 0C 15 9F 03 CC 00 64 0A B3 A5 FA 3A D0 ED 90 78 4F 87 1F BB 95 A2 85 25 25 0A )
[2020-12-17 14:01:07.966] [D] [zway] Secure payload: ( 6C 01 84 05 70 04 09 01 00 )
[2020-12-17 14:01:07.968] [D] [zway] RECEIVED ACK
[2020-12-17 14:01:07.976] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-12-17 14:01:07.976] [D] [zway] SENT ACK
[2020-12-17 14:01:07.976] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Response received - transfered to encapsulated jobs
[2020-12-17 14:01:07.976] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 14:01:07.976] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 14:01:08.118] [D] [zway] RECEIVED: ( 01 18 00 13 25 00 00 0E 01 BE 7E 7F 7F 7F 00 00 03 07 00 00 00 03 02 00 00 64 )
[2020-12-17 14:01:08.118] [D] [zway] SENT ACK
[2020-12-17 14:01:08.119] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Callback received - transfered to encapsulated jobs
[2020-12-17 14:01:08.119] [I] [zway] Job 0x13 (Configuration Set): Delivered
[2020-12-17 14:01:08.119] [D] [zway] SendData Response with callback 0x25 received: received by recipient
[2020-12-17 14:01:08.119] [D] [zway] Job 0x13 (Configuration Set): success
[2020-12-17 14:01:08.119] [I] [zway] Waiting for job reply: Configuration Set
[2020-12-17 14:01:08.119] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Delivered
[2020-12-17 14:01:08.119] [D] [zway] SendData Response with callback 0x25 received: received by recipient
[2020-12-17 14:01:08.119] [D] [zway] SETDATA devices.12.data.lastSendInternal = **********
[2020-12-17 14:01:08.119] [D] [zway] SETDATA devices.12.data.lastSend = 12792 (0x000031f8)
[2020-12-17 14:01:08.119] [D] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): success
[2020-12-17 14:01:08.120] [I] [zway] Removing job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Set
[2020-12-17 14:01:08.189] [D] [zway] RECEIVED: ( 01 1B 00 04 00 0C 11 9F 03 54 00 A3 09 2E EF BA 4F BC 55 36 CC 15 D3 E3 BE 00 01 07 25 )
[2020-12-17 14:01:08.189] [D] [zway] SENT ACK
[2020-12-17 14:01:08.189] [D] [zway] SETDATA devices.12.data.lastReceived = 0 (0x00000000)
[2020-12-17 14:01:08.190] [I] [zway] Node 12:0 CC SecurityS2: passing S2 Unauthenticated decrypted packet to application level: [ 6c 02 04 02 00 ]
[2020-12-17 14:01:08.190] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.status = 2 (0x00000002)
[2020-12-17 14:01:08.190] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.duration = 0 (0x00000000)
[2020-12-17 14:01:08.190] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.moreStatusUpdates = False
[2020-12-17 14:01:08.190] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4.lastEvent = 12799 (0x000031ff)
[2020-12-17 14:01:08.190] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.4 = Empty
[2020-12-17 14:01:08.190] [D] [zway] Received reply on job (Configuration Set)
[2020-12-17 14:01:08.190] [W] [zway] Node 12:0 CC Supervision: Setter was failed by the recipient: Configuration Set
[2020-12-17 14:01:08.191] [I] [zway] Adding job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Get
[2020-12-17 14:01:08.209] [D] [zway] SENDING (cb 0x26): ( 01 16 00 13 0C 0F 9F 03 CD 00 58 F4 6F E3 9A 81 6A 1C B8 55 33 25 26 38 )
[2020-12-17 14:01:08.209] [D] [zway] Secure payload: ( 70 05 09 )
[2020-12-17 14:01:08.211] [D] [zway] RECEIVED ACK
[2020-12-17 14:01:08.220] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-12-17 14:01:08.220] [D] [zway] SENT ACK
[2020-12-17 14:01:08.220] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Response received - transfered to encapsulated jobs
[2020-12-17 14:01:08.220] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 14:01:08.220] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 14:01:08.321] [D] [zway] RECEIVED: ( 01 18 00 13 26 00 00 0A 01 BE 7E 7F 7F 7F 00 00 03 07 00 00 00 03 01 00 00 60 )
[2020-12-17 14:01:08.321] [D] [zway] SENT ACK
[2020-12-17 14:01:08.321] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Callback received - transfered to encapsulated jobs
[2020-12-17 14:01:08.321] [I] [zway] Job 0x13 (Configuration Get): Delivered
[2020-12-17 14:01:08.321] [D] [zway] SendData Response with callback 0x26 received: received by recipient
[2020-12-17 14:01:08.321] [D] [zway] Job 0x13 (Configuration Get): success
[2020-12-17 14:01:08.321] [I] [zway] Waiting for job reply: Configuration Get
[2020-12-17 14:01:08.321] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Delivered
[2020-12-17 14:01:08.322] [D] [zway] SendData Response with callback 0x26 received: received by recipient
[2020-12-17 14:01:08.322] [D] [zway] SETDATA devices.12.data.lastSendInternal = **********
[2020-12-17 14:01:08.322] [D] [zway] SETDATA devices.12.data.lastSend = 12812 (0x0000320c)
[2020-12-17 14:01:08.322] [D] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): success
[2020-12-17 14:01:08.322] [I] [zway] Removing job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Get
[2020-12-17 14:01:08.402] [D] [zway] RECEIVED: ( 01 1B 00 04 00 0C 11 9F 03 55 00 94 52 FA F8 3D 0C 5C 94 44 52 E3 CB 5C BE 00 01 07 D3 )
[2020-12-17 14:01:08.402] [D] [zway] SENT ACK
[2020-12-17 14:01:08.402] [D] [zway] SETDATA devices.12.data.lastReceived = 0 (0x00000000)
[2020-12-17 14:01:08.403] [I] [zway] Node 12:0 CC SecurityS2: passing S2 Unauthenticated decrypted packet to application level: [ 70 06 09 01 01 ]
[2020-12-17 14:01:08.403] [D] [zway] Received reply on job (Configuration Get)
[2020-12-17 14:01:08.403] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9.size = 1 (0x00000001)
[2020-12-17 14:01:08.403] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9.val = 1 (0x00000001)
[2020-12-17 14:01:08.403] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9 = Empty
[2020-12-17 14:01:08.403] [I] [zway] Node 12:0 CC Configuration: Parameter 0x09 = 1 (size = 1)
[2020-12-17 14:01:12.788] [D] [zway] Job 0x13: deleted from queue
[2020-12-17 14:01:12.798] [D] [zway] Job 0x13: deleted from queue
[2020-12-17 14:01:12.971] [D] [zway] Job 0x13: deleted from queue
[2020-12-17 14:01:12.981] [D] [zway] Job 0x13: deleted from queue
[2020-12-17 14:01:14.239] [D] [zway] SENDING (cb 0x27): ( 01 09 00 13 06 02 98 40 25 27 3B )
[2020-12-17 14:01:14.241] [D] [zway] RECEIVED ACK
[2020-12-17 14:01:14.250] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-12-17 14:01:14.250] [D] [zway] SENT ACK
[2020-12-17 14:01:14.250] [D] [zway] Delivered to Z-Wave stack
I see this line in the log:

Code: Select all

[2020-12-17 14:01:08.190] [W] [zway] Node 12:0 CC Supervision: Setter was failed by the recipient: Configuration Set
Set parameter 9 to 1:

Code: Select all

[2020-12-17 13:53:43.213] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20 = Empty
[2020-12-17 13:53:43.213] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.status = Empty
[2020-12-17 13:53:43.213] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.duration = Empty
[2020-12-17 13:53:43.214] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.moreStatusUpdates = Empty
[2020-12-17 13:53:43.214] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.lastEvent = Empty
[2020-12-17 13:53:43.214] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.status = 255 (0x000000ff)
[2020-12-17 13:53:43.215] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.duration = 0 (0x00000000)
[2020-12-17 13:53:43.215] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.moreStatusUpdates = False
[2020-12-17 13:53:43.215] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.lastEvent = 12198981 (0x00ba2445)
[2020-12-17 13:53:43.215] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20 = Empty
[2020-12-17 13:53:43.216] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.lastSession = 20 (0x00000014)
[2020-12-17 13:53:43.216] [I] [zway] Using security scheme S2 Unauthenticated
[2020-12-17 13:53:43.216] [I] [zway] Adding job: Configuration Set
[2020-12-17 13:53:43.216] [C] [zway] Job is already marked as waiting for reply, Supervision overrides it - check encapsulated packet not to be a Get
[2020-12-17 13:53:43.217] [I] [zway] Using security scheme S2 Unauthenticated
[2020-12-17 13:53:43.217] [I] [zway] Adding job: Configuration Get
[2020-12-17 13:53:43.223] [I] [zway] Adding job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Set
[2020-12-17 13:53:43.234] [D] [zway] SENDING (cb 0xb1): ( 01 1C 00 13 0C 15 9F 03 16 00 3A C8 53 08 B9 38 0B 0C 14 24 77 DC 2E E3 EC 36 2B 25 B1 7F )
[2020-12-17 13:53:43.234] [D] [zway] Secure payload: ( 6C 01 94 05 70 04 09 01 01 )
[2020-12-17 13:53:43.236] [D] [zway] RECEIVED ACK
[2020-12-17 13:53:43.244] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-12-17 13:53:43.244] [D] [zway] SENT ACK
[2020-12-17 13:53:43.244] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Response received - transfered to encapsulated jobs
[2020-12-17 13:53:43.244] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 13:53:43.244] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 13:53:43.264] [D] [zway] RECEIVED: ( 01 18 00 13 B1 00 00 02 00 B1 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 F7 )
[2020-12-17 13:53:43.264] [D] [zway] SENT ACK
[2020-12-17 13:53:43.264] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Callback received - transfered to encapsulated jobs
[2020-12-17 13:53:43.264] [I] [zway] Job 0x13 (Configuration Set): Delivered
[2020-12-17 13:53:43.264] [D] [zway] SendData Response with callback 0xb1 received: received by recipient
[2020-12-17 13:53:43.264] [D] [zway] Job 0x13 (Configuration Set): success
[2020-12-17 13:53:43.265] [I] [zway] Waiting for job reply: Configuration Set
[2020-12-17 13:53:43.265] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): Delivered
[2020-12-17 13:53:43.265] [D] [zway] SendData Response with callback 0xb1 received: received by recipient
[2020-12-17 13:53:43.265] [D] [zway] SETDATA devices.12.data.lastSendInternal = **********
[2020-12-17 13:53:43.265] [D] [zway] SETDATA devices.12.data.lastSend = 12198986 (0x00ba244a)
[2020-12-17 13:53:43.265] [D] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Set): success
[2020-12-17 13:53:43.265] [I] [zway] Removing job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Set
[2020-12-17 13:53:43.294] [D] [zway] RECEIVED: ( 01 1A 00 04 00 0C 11 9F 03 49 00 44 0A 8E 26 21 96 FC 70 F1 F4 63 57 20 B3 00 00 56 )
[2020-12-17 13:53:43.295] [D] [zway] SENT ACK
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.data.lastReceived = 0 (0x00000000)
[2020-12-17 13:53:43.295] [I] [zway] Node 12:0 CC SecurityS2: passing S2 Unauthenticated decrypted packet to application level: [ 6c 02 14 ff 00 ]
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.status = 255 (0x000000ff)
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.duration = 0 (0x00000000)
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.moreStatusUpdates = False
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20.lastEvent = 12198989 (0x00ba244d)
[2020-12-17 13:53:43.295] [D] [zway] SETDATA devices.12.instances.0.commandClasses.108.data.20 = Empty
[2020-12-17 13:53:43.295] [D] [zway] Received reply on job (Configuration Set)
[2020-12-17 13:53:43.296] [I] [zway] Node 12:0 CC Supervision: Setter packet was confirmed: Configuration Set
[2020-12-17 13:53:43.296] [I] [zway] Adding job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Get
[2020-12-17 13:53:43.314] [D] [zway] SENDING (cb 0xb2): ( 01 16 00 13 0C 0F 9F 03 17 00 60 80 DD 6C 3B 64 1D B6 F5 A0 02 25 B2 17 )
[2020-12-17 13:53:43.314] [D] [zway] Secure payload: ( 70 05 09 )
[2020-12-17 13:53:43.316] [D] [zway] RECEIVED ACK
[2020-12-17 13:53:43.324] [D] [zway] RECEIVED: ( 01 04 01 13 01 E8 )
[2020-12-17 13:53:43.324] [D] [zway] SENT ACK
[2020-12-17 13:53:43.324] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Response received - transfered to encapsulated jobs
[2020-12-17 13:53:43.324] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 13:53:43.324] [D] [zway] Delivered to Z-Wave stack
[2020-12-17 13:53:43.344] [D] [zway] RECEIVED: ( 01 18 00 13 B2 00 00 02 00 B5 7F 7F 7F 7F 00 00 03 00 00 00 00 03 01 00 00 F0 )
[2020-12-17 13:53:43.344] [D] [zway] SENT ACK
[2020-12-17 13:53:43.345] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Callback received - transfered to encapsulated jobs
[2020-12-17 13:53:43.345] [I] [zway] Job 0x13 (Configuration Get): Delivered
[2020-12-17 13:53:43.345] [D] [zway] SendData Response with callback 0xb2 received: received by recipient
[2020-12-17 13:53:43.345] [D] [zway] Job 0x13 (Configuration Get): success
[2020-12-17 13:53:43.345] [I] [zway] Waiting for job reply: Configuration Get
[2020-12-17 13:53:43.345] [I] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): Delivered
[2020-12-17 13:53:43.345] [D] [zway] SendData Response with callback 0xb2 received: received by recipient
[2020-12-17 13:53:43.345] [D] [zway] SETDATA devices.12.data.lastSendInternal = **********
[2020-12-17 13:53:43.345] [D] [zway] SETDATA devices.12.data.lastSend = 12198994 (0x00ba2452)
[2020-12-17 13:53:43.345] [D] [zway] Job 0x13 (Security S2 Encapsulation (S2 Unauthenticated), Configuration Get): success
[2020-12-17 13:53:43.345] [I] [zway] Removing job: Security S2 Encapsulation (S2 Unauthenticated), Configuration Get
[2020-12-17 13:53:43.375] [D] [zway] RECEIVED: ( 01 1A 00 04 00 0C 11 9F 03 4A 00 A1 99 5B BB 46 ED 86 37 C7 67 0C 9C 64 B5 00 00 09 )
[2020-12-17 13:53:43.375] [D] [zway] SENT ACK
[2020-12-17 13:53:43.375] [D] [zway] SETDATA devices.12.data.lastReceived = 0 (0x00000000)
[2020-12-17 13:53:43.376] [I] [zway] Node 12:0 CC SecurityS2: passing S2 Unauthenticated decrypted packet to application level: [ 70 06 09 01 01 ]
[2020-12-17 13:53:43.376] [D] [zway] Received reply on job (Configuration Get)
[2020-12-17 13:53:43.376] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9.size = 1 (0x00000001)
[2020-12-17 13:53:43.376] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9.val = 1 (0x00000001)
[2020-12-17 13:53:43.376] [D] [zway] SETDATA devices.12.instances.0.commandClasses.112.data.9 = Empty
[2020-12-17 13:53:43.376] [I] [zway] Node 12:0 CC Configuration: Parameter 0x09 = 1 (size = 1)
User avatar
PoltoS
Posts: 7624
Joined: 26 Jan 2011 19:36

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by PoltoS »

Code: Select all

[2020-12-17 14:01:08.190] [W] [zway] Node 12:0 CC Supervision: Setter was failed by the recipient: Configuration Set
This means device has rejected the value. Please show this to Zooz. They are very responsive.
sofakng
Posts: 37
Joined: 09 Jun 2020 06:09

Re: Device doesn't have necessary service to change parameters? (manufacturer says it should)

Post by sofakng »

Thanks very much for the help. I'll follow-up with Zooz.
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