Possible Hardware Failure

[mlavengood]

I have been using my Razberry for about 2 weeks successfully. Yesterday is stopped controlling the one switch that I have set up. I tried a reboot, a shutdown, reseat the Razberry and reinstalling the z-way-server and I am still unable to pull up the page on :8083. Here is the last part of the log after reinstalling z-way-server. In assistance is appreciated.

[2013-04-17 21:55:59.410] Worker thread entry point
[2013-04-17 21:55:59.420] Adding job: Get controller info and supported function classes
[2013-04-17 21:55:59.423] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-04-17 21:55:59.603] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2013-04-17 21:55:59.615] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-04-17 21:55:59.795] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2013-04-17 21:55:59.807] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-04-17 21:55:59.987] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2013-04-17 21:55:59.987] Job 0x07 (Get controller info and supported function classes) dropped: too many resends
[2013-04-17 21:55:59.988] Job 0x07 (Get controller info and supported function classes): fail
[2013-04-17 21:55:59.988] Get Serial API Capabilities returned zero.
[2013-04-17 21:55:59.988] Removing job: Get controller info and supported function classes
failed to discover ZWay: -9
Z-Way release 2013-03-29 02:09:39 +0400 5d3085259a6f9c9a3305d383d535be645c04bc5e
Using default configuration file config.xml
Starting Z-Way for device /dev/ttyAMA0...

[PoltoS]

It seems the /dev/ttyAMA0 is not responding.

There are two possibilities:
- you (or apt-get) have changed some params in /etc/inittab and kernel params. Please check
- the h/w was damaged

in the latter case you just need to get a replacement from your shop and send us your board (we want to inspect the h/w failure). We will instruct you how to recover your network on the new RaZberry board.

[mlavengood]

Here is the last part of my inittab. Should there be a line under the comment for the Raspberry?

# Normally not reached, but fallthrough in case of emergency.
z6:6:respawn:/sbin/sulogin

# What to do when CTRL-ALT-DEL is pressed.
ca:12345:ctrlaltdel:/sbin/shutdown -t1 -a -r now

# Action on special keypress (ALT-UpArrow).
#kb::kbrequest:/bin/echo "Keyboard Request--edit /etc/inittab to let this work."

# What to do when the power fails/returns.
pf::powerwait:/etc/init.d/powerfail start
pn::powerfailnow:/etc/init.d/powerfail now
po::powerokwait:/etc/init.d/powerfail stop

# /sbin/getty invocations for the runlevels.
#
# The "id" field MUST be the same as the last
# characters of the device (after "tty").
#
# Format:
# :::
#
# Note that on most Debian systems tty7 is used by the X Window System,
# so if you want to add more getty's go ahead but skip tty7 if you run X.
#
1:2345:respawn:/sbin/getty --noclear 38400 tty1
2:23:respawn:/sbin/getty 38400 tty2
3:23:respawn:/sbin/getty 38400 tty3
4:23:respawn:/sbin/getty 38400 tty4
5:23:respawn:/sbin/getty 38400 tty5
6:23:respawn:/sbin/getty 38400 tty6

# Example how to put a getty on a serial line (for a terminal)
#
#T0:23:respawn:/sbin/getty -L ttyS0 9600 vt100
#T1:23:respawn:/sbin/getty -L ttyS1 9600 vt100

# Example how to put a getty on a modem line.
#
#T3:23:respawn:/sbin/mgetty -x0 -s 57600 ttyS3


#Spawn a getty on Raspberry Pi serial line

[PoltoS]

seems to be ok. and the kernel command lines?

[mlavengood]

Here is the link in my /boot/cmdline.txt

dwc_otg.lpm_enable=0 console=tty1 root=/dev/mmcblk0p2 rootfstype=ext4 elevator=deadline rootwait

[PoltoS]

Well, we see no reasonable explanation. Please contact your shop to send it back and ask for a replacement. We would like to get this particular board from your shop in terms of RMA to investigate the problem.